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Front Desk Agent - Jobs in Dieppe, NB

Quality Inn Airport
Job LocationDieppe, NB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Quality Inn Airport Dieppe is looking for a part time Front Desk Agent to join their team!As a Front Desk Agent, Welcome our guests to the hotel with a smile, check in/out, handle any guest’s issues or aid them with their travel needs. Must be bilingual and had some customer service experience.As a Front Desk Agent, you will:

  • Verify the balance of all cash float, credit and debit charge.
  • Be prompt and courteous in all guests’ interaction, including, but not limited to check-in, check-out, telephone and personal inquiries, luggage and vehicle handling; and travel information to both internal and external guests.
  • Perform your task according to policies, procedures, quality standards, and services sequences established by the management team for the satisfactions of guests.
  • Work mornings, evenings or night shift
  • Take a calm professional approach at all times.
  • Verify the balance of all cash floats, credit and debit charges for the hotel.
  • Ensure room security by maintaining effective key control and confidentiality.
  • Address guest concerns in a positive and helpful manner and take a prompt, corrective action where necessary.
  • Maintain a high level of integrity by respecting the privacy of our guests and co-workers.
The ideal candidate must have:
  • Excellent inter-personal and communication skills
  • An understanding of the front desk function in a hotel, with a working knowledge of reservation systems
  • Basic accounting knowledge
  • Excellent computer skills
  • The ability to speak in both French and English languages
  • Courteous telephone manners
  • The ability to work effectively in a fast paced environment with minimal supervision
If this sounds like the job for you, please submit your resume.Job Types: Part-time, PermanentSalary: $14.50 per hourBenefits:
  • Dental care
  • Vision care
Schedule:
  • 8 hour shift
Experience:
  • customer service: 1 year (preferred)
Language:
  • French (preferred)
  • English (preferred)
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