Assistant Manager - Operations - Jobs in Dollard-Des Ormeaux, QC

Job Description

About SkyTag.SkyTag is a leading owner and operator of a family entertainment center related leisure and entertainment businesses focused on bringing people together through competitive socializing.Job PurposeThe Assistant Manager is responsible for the overall operations for the venue, and the results driven by venue performance. This position must be actively involved with each department, ensuring processes work together and people perform together.The Assistant Manager is equally responsible for the hospitality and guest service in the venue, ensuring that all associates, work together to deliver exceptional service to all guests. The Assistant Manager must have awareness of any Human Resources (HR) issues in the venue and achieves this awareness through effective communication strategies.The Assistant Manager must also drive venue culture and be actively involved with community outreach.Responsibilities

• Overseeing daily business operations.
• Developing and implementing revenue growth strategies.
• Skytag culture in and out of the venue.
• Responsible for training staff for optimum performance and driving sales.
• Creating and managing budgets.
• Controlling costs and introducing tactical initiative to prevent losses.
• Improving revenue growth by strategically identifying sales opportunities locally.
• Hiring, training and coaching employees.
• Delegating responsibilities to ensure employees grow and develop in their positions.
• Employ various initiatives to coach employees to optimize their capabilities.
• Evaluating performance and productivity.
• Analyzing accounting and financial data and managing budgets.
• Monitoring invoices, money handling procedures, accounting, and bank processes.
• Overseeing marketing initiatives and special events.
• Promoting company-sponsored training and growth initiatives.
• Developing and maintaining good working relationships with a variety of people, including
• vendors, internal stakeholders, staff, and senior management.
• Performs other duties as assigned and requested by Regional Director of Operations.

Core Competencies

• Diversity Management & Promotion
• Business Acumen
• Critical Thinking
• Develops Talent
• Entrepreneurial Spirit

Qualifications

• Work extended hours as required and/or during other busy periods based on business needs. Normal schedule will be week nights until 9pm, Friday and Saturday alternate 11am-7pm or 3-11pm and Sunday until 8pm
• Work with minimal supervision.

• Read and comprehend complex printed data/information and reports.
• Possess excellent verbal and written communication skills in both English and French.
• Effectively prepare and present complex information to members of management.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office Suite or similar software.

Skills/Abilities/Personal Characteristics

• Minimum of 1-5 years’ experience managing a complex leisure entertainment concept or similar fast paced environment.
• Prior experience as an assistant Manager in a high volume
• Proven track record of managing complex budgets and increasing revenue successfully.

• Outstanding verbal and written skills, and experience working with staff on all levels.
• Prior experience managing major projects and supervising day-to-day activities of workers.
• Ability to communicate effectively and efficiently across levels within the organization.

Working Conditions

• Days and hours of work vary by schedule and business needs.
• Evening, weekend, and holiday work will be required.
• Special working conditions include but are not limited to a range of circumstances such as sitting or standing for periods of time.
• May need to lift to 50 pounds.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-timeStarting at $23.00 per hourSchedule:

• Holidays
• Weekend availability

Job Type: Full-timeSalary: From $23.00 per hourBenefits:

• Casual dress

Schedule:

• 8 hour shift
• Evening shift

Education:

• Secondary School (preferred)

Experience:

• Management: 1 year (required)

Expected start date: 2022-08-29Quick Apply

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