OCC and Flight Follower - Jobs in Dorval

Job Description

As a Flight Follower and Operations Control Center (OCC) coordinator, you will play a crucial role in ensuring the safety and efficiency of Starlink Aviation #39;s operations. You will work closely with pilots, flight coordinators, the operations control center, and maintenance departments to coordinate and manage all aspects of flight operations. Your main responsibilities are as follows:

• Plan flight routes, considering factors such as weather conditions, airspace restrictions, and aircraft performance;
• Calculate and determine optimal fuel loads, taking into account variables like distance, alternate airports, and anticipated delays;
• Maintain communication with pilots during flights, providing assistance and making adjustments as needed;
• Establish effective communication channels with pilots, crews, and other stakeholders to ensure smooth operations;
• Monitor weather conditions and provide updates to crews, as well as control and analyze real-time operational performance, including departures, arrivals, delays, and disruptions;
• Collaborate with maintenance personnel to track aircraft availability and manage operational disruptions, such as weather events and maintenance issues;
• Contribute to resolving operational problems, coordinating with relevant parties, and implementing appropriate solutions;
• Ensure compliance with all applicable regulations, including those related to flight planning, safety, and security;
• Maintain accurate records of all flight-related information, including flight plans and communication logs;
• Supervise activities in the operations control center to ensure compliance with company and regulatory procedures;
• Conduct quality investigations and implement corrective measures;
• ·Stay informed of industry regulations, best practices, and technological advances, and implement relevant improvements;
• Perform any other related duties as required.

Requirements

• In-depth knowledge of aviation regulations, including flight planning procedures, aircraft performance limitations, and industry best practices;
• Minimum of 1 year of experience as a flight follower or flight dispatcher;
• Proven experience in an aviation operations environment, preferably in an operations control center;
• Strong knowledge of meteorology and ability to interpret weather reports and forecasts;
• Excellent verbal and written communication skills in both French and English; proficiency in an additional language is considered a valuable asset;
• Proficiency in flight planning and aviation operations software, as well as communication systems and other relevant technologies;

• Strong problem-solving and decision-making abilities, particularly in high-pressure and time-sensitive situations;
• Attention to detail, exceptional organizational skills, and multitasking abilities to manage multiple flights and changing priorities simultaneously;
• Ability to work collaboratively in a team environment while maintaining professionalism and composure under stressful conditions;
• Flexibility to work irregular hours, including evenings, weekends, and holidays, to ensure 24/7 control center coverage;
• Commitment to safety and a customer-focused mindset.

Your SkillsIf you are passionate about aviation, possess exceptional planning and coordination abilities, and thrive in a dynamic operational environment, the position of Flight Follower and Operations Control Center coordinator offers an exciting opportunity for you to play a vital role in ensuring the safety and efficiency of Starlink Aviation flights.Benefits

• Experienced and dynamic team!
• Competitive salary;
• Flexible schedule;
• Free parking;
• RRSP;
• 3 weeks of vacation after the first year in service;
• 5 personal days off;

• Full range of benefits:

Group insurance including:

• Assistance program for employees and their families
• Telemedicine Life
• Postal Pharmacy
• Short- and long-term disability, dental, and drug life insurance