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| Job Location | Drummondville, QC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
40h / weekPermanentTo discussShare by emailBrossard, Drummondville, MagogWORK THAT INSPIRES YOUYou will provide users support for different systemsYou will monitor the systems and provide the required support to the various departmentsYou will ensure the proper functioning and management of IT toolsYou will assist network and system administrators and participate in diagnosing various problems encountered in order to propose innovative solutionsYou will diligently manage and follow up on ticketsYou will protect data and applications by implementing best practices in security and document managementYou will help organize license and program updating as well as IT equipment renewal;You will regularly install, configure and update hardware, equipment and softwareYour objective will be to ensure the continuous improvement of processes and increase their efficiencyYou will regularly propose and implement solutions to ensure the achievement of objectivesYou will provide users with tech support on a daily basisOn a daily basis, you will have to install, maintain and investigate the causes of failures in addition to upgrading the hardware and softwareYou will attend the virtual physical services or cloudYou will also participate in the analysis of impact of implementing new solutionsAREAS OF EXPERTISEDEC or AEC in computer scienceMinimum of 5 years of experience in a similar positionDriver’s licenseThe following Microsoft Certifications are an asset, MS 900 – MS 100Knowledge of the following products is an asset: Citrix XenApp/XenDesktop/XenServerCommand of the following technologies: Windows Server (all versions), ActiveDirectory, networking, Microsoft Exchange, Microsoft SQL; Hyper-V / VMware, enterprise antiviruses (Trend Micro is an asset); enterprise backup systems (Backup Exec, Veeam and Altaro, etc.); enterprise firewalls (SonicWall, WatchGuard, Check Point and others), Sharepoint and Cisco products and technologiesGood knowledge of: Office 365, Microsoft CRM, Great Plains, Microsoft Teams and AzureA good command of French and English is essential!Experience in an industrial environment is an assetHOW WE IMAGINE YOUYou communicate well, both orally and in writing;You have solid organizational, analytical and time management skillsWorking independently is not a problem for you!Working under pressure does not intimidate youYou’re able to adapt smoothly in a constantly changing environmentYou’re well known for your leadership, thoroughness and diligenceYou’re a team player.WHAT WE CAN OFFER YOU5 weeks vacation from the first year4 floating holidays per yearWork-Family balanceSocial activitiesGroup insuranceFree drinksClothing budgetVirtual medical clinic 7/7TeleworkingPaid membership to professional bodiesPaid certificationsProfit participationSkill developmentRegistered retirement saving planGym accessFree parking