Branch Manager - Jobs in Flin Flon, MB

Job Description

Position: Branch Manager – Thompson, MBReports to: Regional ManagerDirect Reports: Service, Materials, Customer ServicePurpose of Role:The Branch Manager is to provide leadership in the development of strategic operating plans, budgets and forecasts of the Thompson branch. The Branch Manager will oversee departmental objectives, ensuring customer satisfaction goals are met.Essential Duties & Responsibilities:

• Oversee the administration and organizational development of MacLean Thompson specific internal processes and procedures (organizational structure, annual goals and objectives, professional employee development)
• Responsible for the improvement, development and maintenance of a balanced organizational structure and ensures that adequate human resources are available for the successful and efficient operation of the branch.
• Responsible for staff training and development at the branch
• Ensure operations labour efficiencies are achieved
• Improve and/or redesign current processes/procedures to maximize efficiency and cost effectiveness
• Provide mentoring and coaching of direct reports whether working remotely or on site
• Ensure MacLean policies and procedures are adhered to by employees
• Manage the After Market, Service and Customer Service Team to ensure ongoing customer satisfaction and that service levels expected by the customer are delivered
• Manage quality assurance programs
• Manage the 24/7 support requirement of mining operations, as it relates to parts & service & tech support.
• Ensure that employees adhere to Company Health and Safety policies practices and procedures
• Identify issues in efficiencies and suggest improvements
• Submit weekly summary reports on performance and progress of the branch
• Help to streamline and standardize aftermarket service and support offerings with our other branches.
• Develop and maintain a positive relationship with customers

Qualifications and Experience:

• Post-Secondary education in an Administration or Service Sales Support capacity (Certificate of Qualification of related trade or equivalent)
• Minimum 10 to 15 years of experience in Management preferably in the Mining Industry, Service & Support
• Proven track record in successfully leading teams to achieve corporate objectives
• Previous leadership experience in supervisory/management capacity
• Strong leadership capability with strong emphasis on mentoring and developing people
• Experience in customer OEM environment is preferred
• Strong work ethic and positive team attitude
• High level of integrity, confidentiality
• Effective attention to detail and accuracy
• Excellent oral and written communication skills
• Excellent interpersonal skills
• Quick learner and adaptable to an ever-changing environment
• Strong computer skills (MS Office, Dynamics AX 365)
• Business principals and accounting proficiency
• Must be able to travel interprovincially
• Must possess a valid driver’s license and clean drivers abstract
• Bilingualism is considered an asset (English & French)

Working Conditions:

• Travel to worksites and company locations may be required
• Combination of sitting, standing and walking
• Required to wear PPE as per company policy
• May be exposed to noise levels that are distracting
• Ability to work within strict deadlines

Planned Training:

• HR Orientation
• HSE Orientation
• Supervisor Awareness Training
• First Aid
• Dynamics AX 365
• ADP Payroll

Bona fide Occupational Requirements:

• Position is based in the Thompson, Manitoba branch. The successful candidate must be able to physically work at the branch
• Must be able to complete all required training

MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).MacLean Engineering & Marketing Co. Limited will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected