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Customer Service Representative (Part-time) - Jobs in Grande Prairie, AB

Ritchie Bros.
Job LocationGrande Prairie, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Customer Service Representative (Part-time) - (220000EZ)DescriptionExternal DescriptionDescription - ExternalA growing global company. Endless career and development opportunities.When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.We’re looking for a Part-time Customer Service Representative, The work location for this position is Grand Prairie, Alberta, and is considered a fully on-site role.No experience required.The Opportunity:The Customer Service Representative will answer inquiries and process payments, communicate with buyers regarding purchases, payments, appointments, and picking up equipment post sale.In this role you’ll:

  • Process Bidder Payments
  • Contact successful bidders to advise payments, appointment booking, and pickup process.
  • Track interactions relating to customer requests and proactively reports areas of customer concerns.
  • Ensure confidentiality while dealing with bidders and consignors.
  • Provide customers with information about upcoming auctions and auxiliary services.
  • Ensure that superior customer service is delivered at all times to all customers.
  • Provide additional administrative support as needed
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
Here’s what you bring:
  • Previous in person customer service work experience.
  • Experience using computers, and the ability to learn new technology/software.
  • Excellent keyboarding skills.
  • A commitment to providing fantastic customer service.
  • Able to work well with others and maintain a positive attitude in high-pressure situations.
  • A friendly, outgoing, patient personality.
  • You thrive working as part of team, pitching in wherever you’re needed most.
  • You dont mind working hard, and you like to have fun
What We Offer:Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – weve proven this throughout our 60+ years in business. And well support you along the way. Heres how:
  • We deliver our employee’s a competitive hourly wage plus paid overtime.
  • Meals provided around sale time.
  • An opportunity to work in a fun, fast-paced environment.
Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.If you require any accommodation, please send an email to: careers@rbauction.com.Primary Location: CA-AB-Grande PrairieWork Locations: Grande Prairie 721076 Range Road 51 Grande Prairie T8X 4G1Job: Customer ServiceJob Posting: Jun 22, 2022, 4:27:51 PMQuick Apply
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