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Front Desk Supervisor - Jobs in Grande Prairie, AB

Agilus Work Solutions
Job LocationGrande Prairie, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job Number: 133864Title: Front Desk SupervisorEmployment: PermanentSalary: $50,000-$55,000 annually# of Openings: 1Classification: HospitalityIndustry: Hospitality & EventsLocation: Grande Prairie , ABPostal Code: t8w 0c7Country: CanadaApply To: cmoore@agilus.caDescription:Are you an experienced hospitality professional who is passionate about providing a fantastic guest experience Take a look at this position!Agilus is recruiting for a Front Desk Supervisor in the Hospitality Industry in Grande Prairie, Alberta.As a front desk supervisor, you will manage all aspects of the front desk and customer experience. You will problem solve and support upper management with the hiring, training and development of the front desk team.A typical day:

  • Problem solve issues with the guest experience (issues with payment, setting up proper accounts, anticipate sold out situations.)
  • Follow up with guest regarding satisfaction with guest-related issues.
  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
  • Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Successful candidates will have:
  • 1-3 years in hospitality environments.
  • 3 years customer service experience.
  • Previous experience with Delta/Marriott systems is highly desirable.
  • Previous supervisory experience required.
Total rewards:
  • $50,000 - $55,000 annually
  • Relocation support.
  • Permanent role with growth opportunities.
  • Work for a world class hospitality organization.
InterestedPlease apply directly online or by email cmoore@agilus.caAgilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.We value a diverse workplace.Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.Quick Apply
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