Finance Assistant - Refunds - Jobs in Greater Vancouver

Job Description

Position Job Title: Finance Assistant - RefundsLocation: Vancouver, BCReports To: Finance SupervisorApplication Requirement: Cover LetterAbout University Canada West:University Canada West is an innovative business and technology-oriented, dynamic, and growing institution that was founded in 2005. Based in Downtown Vancouver, the university is defined by its close connections to the business community and a commitment to outstanding student services.Here, at UCW, we connect recognized, well-established specialists and ambitious young professionals, so they learn from each other and thrive in our diverse environment. Together, we strive to create and maintain working environments that are inclusive, equitable, and welcoming.Primary PurposeThe purpose of the Finance Assistant position is to monitor and maintain student financial accounts, ensure the collection of tuition fees, process refunds to qualified students, and provide accounting-related services to the campus.Under general supervision, the Finance Assistant is responsible for providing advice and guidance to support the financial needs of students and to ensure the collection of funds and refund distribution.Specific ResponsibilitiesThe Finance Assistant will be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the University.

• Maintain financial accounts for all students, including regularly updating the records for tuition fees, deposits, scholarships, and promptly processing refunds to students’ accounts.
• Handle refund requests from students while ensuring strict adherence to the University’s refund policy.
• Occasionally manage accounts payable functions across the campus, making sure they run in accordance with company policies and procedures.
• Assist in the coordination of the institution’s response to both internal/external audits related to business office operations.
• Provide outstanding customer service by promptly addressing student inquiries related to their financial accounts and communicating effectively to enhance the student experience.
• Actively engage with various stakeholders and departments on campus, ensuring open and effective communication.
• Prepare daily financial reports and maintain organized files and records, as it is integral to ensuring accurate and up-to-date financial information.
• Other duties as assigned.

Position RequirementsTo be successful in the Finance Assistant position, an individual must be committed to developing, maintaining, and demonstrating the following:Competencies:

• Strong interpersonal and communication skills; ability to effectively communicate and interact with students.
• Ability to maintain composure and handle complaints with a high level of professionalism.
• High attention to detail and ability to work under tight deadlines and in a fast-paced environment.
• Ability to complete work in a timely manner with accuracy and attention to detail.
• Ability to work independently with minimum supervision as well as in a team setting.
• Good judgment and capacity to effectively prioritize tasks.
• Customer-oriented approach with a focus on delivering exceptional service.

Education and Experience:

• 2 years of post-secondary education with a minimum of one year in Finance or Accounting program.
• Experience working in a corporate setting with a fast-paced environment.
• Minimum 1-year experience in the Accounting/Finance area.
• Customer Service experience is an asset.

Diversity and Inclusivity Statement:University Canada West is strongly committed to equity, diversity, and inclusivity within its community. It especially welcomes applications from racialized persons/persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.The University recognizes that applicants may have had obligations outside of work that has negatively impacted their record of achievements (e.g., parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, the University will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.If you require any accommodations at any point during the application and hiring process, please contact jobs@ucanwest.ca.Land Acknowledgement:At University Canada West (UCW), we acknowledge that the territories on which UCW and its campuses are situated are the traditional, ancestral and unceded territories of the xʷməθkʷəy̓ əm (Musqueam), Sḵwx̱ wú7mesh (Squamish) and Sel̓íl̓witulh/səlilwətaɬ (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.