Operations Administrator - Jobs in Greater Vancouver

Job Description

Job Scope:

• We are looking for an Operations Administrator for our strong growing college and team.
• You will be the face and a part of the day to day operations center of VanWest College located downtown Vancouver.
• You will be a new addition to one of our fast-paced team in the company. Being in the Operations Team means that you will be working with executives, students, visitors, teachers, suppliers, vendors, and other staff members.
• If diversity is what you are looking for, VanWest is the right place for you.

You will be suitable for this job, if:

• You can give simple and easy to follow directions to tourists you meet in the city.
• You are comfortable working in a fast-paced high volume role.
• You held a customer-facing role before and you know you enjoy helping people.
• You want a multicultural work environment.
• You always prioritize and plan how your day will go.
• You have a habit of confirming and double checking things.
• You have a strong desire to work in the education industry.

Here are how your work on campus will look like:

• Open or close the campus (depending on the schedule).
• Enforce and follow all safety regulations.
• Greet and interact with ESL and Career college students.
• Assist with new student intake, orientation, student ID, collecting student information, contract, insurance and etc.
• Assist students with registrations, class change requests, textbook rentals, homestay issues and any other student concerns or inquiries relevant to the college.
• Providing student follow-up reports on various situations.
• Provide general counselling/advising to students.
• Welcome walk-in and visitors and connect them with the right people at the college
• Call and mail handling.
• Draft letters.
• Keep meeting minutes.
• Filing, scanning and record management.
• Assist teachers with classroom setup, technical issues, tests and teaching materials.
• Manage petty cash, textbook deposits, and report.
• Assist the Operations Administrators.

Qualifications:

• Excellent interpersonal communication skills with ability to communicate in effectively in a multicultural environment.
• Proficient in spoken and written in English.
• Proficient in another language would an asset.
• Knowledge of other cultures and languages.
• Experience working in education sector or in customer Service.

Small but important details:

• The Campus Operations team is one of the busiest and hardest working people. The ideal candidate ought to be someone who would jump right in, get trained on tasks as fast as possible and help the team to deliver the service needed on campus. You need to be on the upbeat side with an above-average level of energy and a positive attitude that you make things happen.
• Take away from this job is that you will have a strong education industry experience. VanWest College is known for quality in education, actively promoted around the globe, and keen on maintaining a high standard in student service and satisfaction. Your skills and experience will grow in administration, student service, and operational aspects of the education business.

Application Process:First Step:

• Send us your resume.
• Include a Word or PDF file with information about the following - available start date of work, 2 to 3 reasons you think you are going to be good at this job, 2 local or international references and pay expectation (range XX to XX of hourly gross income).

Next Step:

• When you complete the first two steps, we will review and select the possible candidates to proceed further.
• Phone interview.
• Face to face interview.
• Decision and offer.
• Only the candidates who can legally work in Canada will be considered.

Application Deadline:

• If you see this ad, we are still accepting applications.

About VanWest College:VanWest College is a privately owned Canadian college with campuses located in Vancouver and Kelowna, British Columbia. The College is certified by the Private Training Institutions Branch (PTIB) branch of the BC government Ministry of Advanced Education. Certification by PTIB assures clients that VanWest College delivers education and training programs that meet and exceed high quality educational standards and student protection. Highly interactive program courses, taught by industry leaders, are designed to improve students’ communication skills, increase business knowledge and refine job-search and employability skills. Students will acquire the essential real-life skills necessary to be successful in a workplace environment and students in co-op programs will spend approximately 50% of their program time in paid, authentic Canadian job placements. For real learning, real experience and real results, VanWest College is the premiere choice.