Program Manager - Global Digital Omni & Guest Support (Vancouver) - Jobs in Greater Vancouver

Job Description

who we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we #39;re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.about this teamOur Global Digital, OMNIamp; Guest Support team is responsible for lululemon’s global online and omni channels and experiences, including our website and mobile apps, retail technology, call centre, digital user experience, digital products, and analytics. As the owners of all things digital, as well as omni systems and experiences, our team are close partners to our technology and retail teams.The Portfolio Governance and Planning function is a key part of the overall Global Digital, OMNIamp; Guest Support team. The Portfolio Governanceamp; Planning function enables effective, efficient, consistent planning and governance of work and initiatives across all Global Digital, Omni and Guest Support portfolios and cross-functional teams in tight partnership with technology and our business partners.a day in the life: key responsibilitiesThe Program Manager, Digital Portfolio Management will support the Global Digital, OMNIamp; Guest Support Portfolio to enable key programs and cross-functional initiatives that span across all portfoliosSupport the enablement of a governance model and programs to ensure oversight and standardization of initiatives across all Global Digital, Omni and Guest Support portfoliosManage and enable a structure and framework to provide consistent taxonomy in how teams define work that ladder up to business goals and prioritiesCoordinate and prepare materials for senior leadership team to assess portfolio health, review risks, and make informed decisions to steer work across portfoliosDevelop tools and deliverables to enable governance and coordination for all portfolio governance and planning programs that span across portfolios Build, communicate and execute change management plan and deliverables to stand up and enable Portfolio Governance and Planning functionDevelop, manage and coordinate maintenance of an annual calendar of key events, milestones and deadlines that span across all Global Digital, Omni and Guest Support teamsPartner with other functional portfolio leaders and technology stakeholders to co-create a one shared governance framework and shared ways of workingSupport the development of a Community of Practice for all program management resources Facilitates delivery of programs/projects that span multiple portfolios and/or include multiple cross-functional partnersqualificationsMinimum BA / BS degree from a four-year accredited university in business operations or related fieldProject Management Professional (PMP) certification preferred 5+ years of related experience in program management and change management preferably in vertically integrated, global, retail environmentsExperience working with systems and/or with technical teams seen as an assetExperience in retail operations and or other relevant fieldExcellent verbal and written communication skillsStrong interpersonal and cross-functional relationship-building skillsAbility to drive results independently and collaboratively as a team playerAction-oriented, entrepreneurial, self-starter and results drivenComfortable with ambiguity and is resilience to changePassion for developing new ways of working with creativity and flexibilitymust havesAcknowledge the presence of choice in every moment and take personal responsibility for your life.Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.Compensation and Benefits Package lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $98,300 - 129,00 CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program subject to program eligibility requirements.   At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitnessamp; yoga classes Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.workplace arrangementThis role is classified as Hybrid under our SSC Workplace Policy:HybridIn-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.#LI-Hybrid#LI-KS1