Server Assistant in Notch8 - Seasonal - Jobs in Greater Vancouver

Job Description

Job DescriptionServer Assistant in Notch8 - SeasonalDo you want to be a part of an innovative, guest-centric, food and beverage team Look no further. Join us at Notch8 in the iconic Fairmont Hotel Vancouver. Launch and grow your hospitality career at this world-renowned Canadian Heritage Property where you are an ambassador for the exceptional service and cuisine that are hallmarks of our foodamp; beverage experience. Turn moment into memories, by assisting our front of house serving and heart of house culinary team and deliver exceptional service at the Castle in the City. Our Cultureamp; Benefits:

• Seasonal Role from September 2024 – January 2025
• An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
• The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• A competitive rate starting at $19.25 per hour increasing to $24.06 after 3 months and bi-annual increases
• Complimentary meal through our Colleague Dining Program
• Complimentary uniform laundering
• The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939
• Free learning programs through our Academies and discounted eCornell courses
• Ability to make a difference through our Corporate Social Responsibility activities
• Annual paid vacation, sick leave, up to statutory holidays and birthday leave
• A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
• A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
• A monthly travel reimbursement for TransLink monthly passes

What you will be doing:

• Consistently offering thoughtful, professional, and proactive guest service
• Ensuring service essentials, quality and service standards are met throughout the guest experience, from arrival to departure
• Setting up mise en place, side stations, tables and table settings according to standards
• Supporting colleagues during service to ensure a consistent guest experience throughout restaurant, including running food, refreshing beverages, cleaning and resetting tables
• Setting furniture and dining room in a consistent, clean, and inviting way
• Having full knowledge of beverage lists and promotions, menu items and preparation methods
• Assisting guests with menu items in an informative, engaging and helpful way
• Handling guest concerns swiftly and graciously, offering a remarkable recovery and a commitment to always improve
• Being aware of guests’ dietary restrictions and allergies and ensuring proper communication between team
• Offering personalized and elevated service in Private Dining Room when scheduled
• Being knowledgeable of current promotions and loyalty program offerings
• Following all safety and sanitation policies when handling food and beverage
• All other duties as assigned