Collision Centre Manager - Jobs in Greenfield Park, QC

Job Description

Bodyshop ManagerMercedes-Benz Rive SudGreenfield Park, QuebecAt AutoCanada we are passionate about our business, our customers & our talent! We are cultivating a culture of excellence & aspire to be best-in-class in the industry. We know that to be successful we need the best people to curate exceptional experiences for our customers. We aim to be the destination for top talent & are committed to providing our employees with meaningful/challenging work, an engaging & collaborative environment, recognition for performance, as well as opportunities for growth & advancement.What We Offer

• Generous incentive plan
• Competitive wages
• Opportunity for advancement
• Clean working environment
• Advanced technology & equipment
• Paid health & dental plan
• Car allowance

The OpportunityWe are looking for an experienced Collison Centre Manager to join our growing team, based out of our Mercedes-Benz Rive Sud, dealership. You will play a crucial role in leading the team of associates who facilitate the completion of work required to reunite customers with repaired or restored vehicles. Leveraging your extensive leadership skills & knowledge of the vehicle repair process, you will be accountable for meeting the collision centre’s annual financial performance goals.Your Opportunity

• Manage day-to-day business operations to achieve optimal results in all financial performance categories
• Oversee workflow within the collision centre to ensure repairs are completed on time while maximizing shop efficiency
• Develop annual budgets and strategy (revenue and expense forecasting)
• Monitors accounts receivable (AR) and collect funds for repair work
• Write estimates and provide ongoing coaching to the estimating team
• Prepare final billing documentation, invoices and complete other various reports
• Monitor performance metrics in all departments
• Celebrate team successes and cultivate a positive culture of excellence
• Utilize performance metrics in all departments to enhance operational success
• Conduct effective meetings and one on ones with team members
• Provide constructive coaching, feedback and communicate department goals and expectations in a manner that ensures team member success
• Hire, train and manage collision centre associate performance
• Own providing exceptional customer service to our valued clients
• Manage professional relationships with suppliers, clients and dealerships
• Establish and maintain strong relationships with insurance adjusters at several insurance companies
• Own and champion a healthy and safe work environment ensuring that all safety standards, policies, procedures and compliance requirements are communicated, implemented and followed

Your Capabilities & Credentials

• Minimum of 2 years’ experience as a Collision Center, Production manager, Estimator or previous experience in a leadership capacity in a production environment
• Post-Secondary education in a related discipline would be considered an asset
• Must have previous experience being a leader and in building and mentoring a successful team
• Strong understanding of collision centre and/or dealership operational practices, budgeting and expense management
• Strong understanding of Dealership accounting practices, budgeting and expense management
• A detailed understanding of service and parts operations
• Ability to be professional and deliver exceptional service to clients
• Excellent people management skills such as leadership, team development, interpersonal, coaching, mentoring, and supervisory skills
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills
• Excellent verbal/written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers
• Strong organizational and time management skills
• Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
• A person of high integrity who is trusted by others and consistently honors their commitments
• Detail oriented, self-motivated and resourceful
• Results-driven and career focused individual with an entrepreneurial spirit and a strong desire to be successful
• Understanding of Provincial Safety code requirements for dealerships
• Excellent skills in Mitchell Connect, Audatex and Mitchell Repair Centre
• Highly skilled in standard office software (MS Office, SharePoint, etc.)
• Must possess a valid drivers license and a safe driving history

Apply Now!For more information on our Company, please visit our website at www.autocan.ca.We thank all applicants for their interest; however only those selected for an interview will be contacted. AutoCanada is committed to creating a diverse workforce & an inclusive culture, as an equal opportunity employer we encourage applications from all qualified individuals.AutoCanada is a multi-location automotive dealership group operating in both Canada & the United States. AutoCanada trades under the Toronto Stock Exchange under the symbol ACQ. The multi-location dealership model enables AutoCanada to serve a diversified geographic customer base providing a range of services to customers including new/used vehicle sales, financing, leasing, automotive service/repair, collision repair, & parts sales. Founded in 2006, AutoCanada has expanded significantly & continues to grow. Today, customers are served by more than 5,000 employees comprised of automotive service technicians, sales experts, & support staff.careers@autocan.caINCCQuick Apply

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