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Associate, BPO - Jobs in Halifax, Nova Scotia

Job LocationHalifax, Nova Scotia
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionThe MUFG Business Process Outsourcing Team (BPO) performs outsourced middle office/trade support operations for investment managers. Our client’s partner with us by outsourcing internal operations to the MUFG BPO team, leveraging our expertise, and freeing up their in-house resources, allowing them to stay focused on their primary investment objectives.Role of the Associate is to complete daily tasks that are derived based off the service offering negotiated with the client. Often the daily tasks will comprise of use of multiple systems along with completion of different deliverables.The candidate will be expected work in fast paced team environment, showing a drive to learning specific tasks while maintaining the core values that MUFG uses as a backbone to provide top tier client service. Tasks include reconciliations (Cash/trade/positions/Other), trade confirmation (using matching platforms or via manual paper confirms), wire value implementation and performance reporting. The Associate level role is the foundation of any client service provided by MUFG and due to this the candidate must show a willingness to work the necessary hours to meet deliverables while showcasing their abilities to troubleshoot any issues with deliverables and communicating to client or custodian pursuing a resolution.Along with a drive to increase their knowledge through means or training, the ideal candidate will also bring some investigative/problem solving abilities gained from Education or prior experience.· Ensure daily cash and position reconciliations are delivered to the client while adhering to the agreed upon service level agreement· Resolve trade related disputes and breaks with Prime Brokers, Custodians, Executing brokers, and Investment Managers· Ensure continuous monitoring of blotter for Trade confirmation/settlements and ensure timely confirmation and settlement· Prepare/Review daily cash forecasting and other client reporting requirements· Support trading operations between the front and back office, from post-execution through to settlement· Liaising with banks, brokers and custodians to ensure smooth service delivery to customers and completion of deliverables· Respond to all client queries through communication directly with client operational staff on a daily basis· Input wires at custodian with high accuracy· Maintain and update process documentation

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