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Customer Service Representative - Jobs in Halifax, Nova Scotia

Job LocationHalifax, Nova Scotia
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our dedicated team in Halifax, NS. This role is perfect for someone passionate about delivering excellent service and fostering customer satisfaction. You will be the first point of contact for our clients, providing timely and effective solutions to their needs.Responsibilities

  • Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner.
  • Resolve customer complaints efficiently and escalate issues when necessary.
  • Maintain detailed records of customer interactions using company-provided systems.
  • Assist customers with product information, orders, and account-related concerns.
  • Collaborate with other departments to address customer needs and ensure satisfaction.
  • Stay informed about company policies, products, and services to provide accurate information.

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