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Customer Support Assistant - Jobs in Halifax, Nova Scotia

Job LocationHalifax, Nova Scotia
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionJob DescriptionAs a Customer Support Assistant at Sphirea Plus, you will play a vital role in providing outstanding support to our clients. You will handle inquiries, resolve issues efficiently, and contribute to maintaining high levels of customer satisfaction. This position is ideal for someone who thrives in a fast-paced environment and is passionate about delivering quality service.Responsibilities

  • Respond promptly to customer inquiries via email and phone.
  • Resolve customer issues by providing accurate information and solutions.
  • Document and update customer interactions in our database.
  • Collaborate with internal teams to address customer concerns effectively.
  • Assist with the development of best practices for improving customer satisfaction.
  • Maintain a professional and positive attitude in all customer interactions.

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