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Director, Client Operations, Fund of Fund Custody - Jobs in Halifax, Nova Scotia

MUFG Investor Services
Job LocationHalifax, Nova Scotia
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job Description

  • Oversee the team responsible for providing custody services to our Fund of Hedge Fund clients.
  • Manage client relationships, acting as escalation point for queries and issue resolution. Maintain a high level of client satisfaction and retention.
  • Ensure all policies and procedures are followed. Assess high risk areas and implement necessary controls to minimize operational risks.
  • Work with both the internal AML team, and the administrators, ensuring all AML requirements are met
  • Ensure that the team is appropriately trained, engaged and efficient in achieving organizational targets and goals
  • Foster an environment of teamwork. Provide timely, relevant and honest feedback to your staff during the core cycle process and throughout the year. Responsible for performance management of the assigned team members.
  • Provide accurate and up to date management reporting as required.
  • Participate in global projects and initiatives to improve procedures and enhance our product offering.
  • Review administrator documents for subscription, redemption, and transfer trades for the clients.

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