Agreement Officer (Program Admin Officer 3) - Jobs in Halifax region

Job Description

Competition # : 40773 Department: Community ServicesLocation: HALIFAXType of Employment: TermUnion Status: NSGEU - NSPG Closing Date: ​03-Nov-23 ​ (Applications are accepted until 11:59 PM Atlantic Time)About UsAt the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program (DSP).Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of support and staff, to achieve desired and shared outcomes for all.About Our OpportunityThe Agreement Officer is responsible for the coordination of agreements for the Service Provider Supports - Agreement Management team. This may be an exciting opportunity for you if you enjoy a team-based approach, have an eye for detail, strong writing skills, and find interest in working in multiple subject areas. This team is responsible for liaising with multiple Program areas (Disability Support, Child and Family well-being, Employment Support, and Income Assistance, which includes Homelessness) to create service level agreements (SLAs) that reduce risk and maximize outcomes for DCS, and Program participants. It also is the central repository for the agreement database and associated reporting documents. In this role, you will be a valued and vital team member, contributing to these efforts by ensuring timely and appropriate guidance is given to Program areas. You will achieve this by establishing yourself as a key contributor to the creation of SLAs.This will be done by following existing processes and providing valuable feedback on key aspects of SLAs; including service descriptions and outcome documentation.You may also contribute to the team by contributing to various internal/external communications regarding SLAs. Primary AccountabilitiesYou will assist in the organization, process development, documentation, and administration of team deliverables, as well as the creation and tracking of the agreements. A few key responsibilities include:

• Liaise with Program area team members in the efficient building of funding agreements.
• Compile, create, and communicate new agreements; efficiently responding to feedback and incorporating changes in future assignments.
• Evaluate draft documents against requirements and assess appropriateness.
• Document existing processes and identify options for improvement.
• Verify and correct file-specific information so meaningful reporting can be generated.
• Create/run database searches to provide meaningful reporting.
• Contribute to meetings, workshops, and other supporting activities.

Qualifications and ExperienceAs our next Agreement Officer, you have a bachelor’s degree and five (5) years of related experience in designing or documenting services and or outcomes for third-party service providers within a government or comparable setting. Candidates who successfully show equivalent education/ experience may also be considered.Experience articulating service level requirements on a third-party provider, or, guiding others in accurately describing Program requirements in the related subject area is highly desirable. You are a collaborative team player with proficient skills in the use of a variety of Microsoft programs such as Word, Excel, PowerPoint, Outlook or equivalent, as well as with Adobe or PDF Editor. You have sound judgment along with strong time management skills to ensure the timely completion of tasks. You are a strong communicator, both verbally and in writing. Attention to detail is essential. Knowledge of, and the ability to conduct data analysis and create reports is essential. You must always maintain confidentiality and a strong focus on client service. You can work effectively under pressure, with competing priorities, in this fast-paced environment.Previous experience with FileNet, Information Systems, SharePoint, agreement creation /maintenance, and/or knowledge of DCS programs would be an asset.We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks. EquivalencyWe recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include, but are not limited to:

• A completed Master’s degree along with three (3) years of related experience;
• A related 2-year diploma and seven (7) years of related experience.

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.BenefitsBased on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation, and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.Working ConditionsMost of your time is spent in a comfortable office setting. You will have daily contact with the public, various Government Departments as well as other local Agencies and Institutions. Your normal work week is 35 hours/week, 7 hours/day. Additional InformationThis is a TERM employment opportunity with an anticipated end date of October 31, 2025. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate. While this is a term opportunity now, there is a potential it may become a permanent opportunity in the future.Ideally, the successful candidate will work out of the Barrington Tower, Halifax location.Flexibility in the worksite location may be available and can be discussed at the offer negotiation stage. You may be able to work out of an alternate DCS office. Click here for a list of our office locations. What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths.
• Department Specific Flexible working schedules.

Pay Grade:PR 13 Salary Range: $2,543.38 - $3,091.70 Bi-WeeklyEmployment Equity Statement:Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.