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Storage & Moving Coordinator - Jobs in Headingley, MB

Total Storage
Job LocationHeadingley, MB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Total Storage was established in 2012 and is a state-of-the-art storage facility in Headingley, MB. Our sister company Total Moving has been growing rapidly since its formation in 2020. We are looking to fill the full-time role of Moving and Storage Coordinator, there is potential for growth within the companies as we continue to expand. We are looking to hire someone with a customer service background to become an integral part of our dynamic customer-focused environment and contribute to the success of our companies.Responsibilities

  • Provide excellent customer service over the phone, online or in person with the intent of leasing rental units to qualified renters.
  • Make recommendations and offer quotes on various-sized units, completing the process by setting up lease agreements and entering data into industry-specific software.
  • Exhibit good sales skills and follow-up skills for all sales lead.
  • Assist in the creation of promotions for merchandise and unit rentals.
  • Marketing the business and the Marketplace weekly via social media (i.e. Facebook, Instagram, Twitter, TikTok, LinkedIn, etc.)
  • Maintenance and upkeep of the premises (monitoring units, sweeping hallways and office, collecting/disposing of garbage on the property, cleaning out of vacant units, seasonal yard maintenance, emptying trash, changing hallway lights.)
  • Processing and monitoring all aspects of rent collection (monthly fees, late payments, follow-up, auctioning etc.)
  • Promote/sell, market, price, and maintain packing supplies in person and over the phone.
  • The preparation, organizing, and marketing of auction units.
  • Carry out moving truck rentals to customers.
  • Using the Total Storage Marketplace to sell various used items.
  • Generate moving estimates using industry-specific software.
  • Entering in and keeping track of moving referral sources.
  • Handle claims associated with moving jobs where needed.
  • Minor truck maintenance.
  • Assist with the scheduling / coordinating of customer moves with virtual calendar.
  • Create and monitor customer leads activity daily, weekly etc.
  • Minor assistance with bookkeeping.
  • Communicate via MS Office (email) and build updated spreadsheets (Excel) as / when needed.
  • Achieve or exceed monthly occupancy and financial objectives as set out by management.
Minimum Qualifications· High School Diploma· Minimum 2-3 years experience in customer service or sales· Must be willing to work inside, in a high volume, detailed oriented environment, as well as working outside, maintaining the appearance of the property· Outgoing, customer-oriented personality with strong communication skills, interpersonal and problem-resolution skills· Working knowledge of computers in a windows environment (Excel, Word etc.)· Ability to work 8-hour days hours Monday-Saturday· Must complete & pass a criminal record check· Must possess a valid drivers license, access to a reliable vehicle and appropriate insurance· Knowledge of QuickBooks is an asset but not requiredIf you have all the above qualifications and this sounds like the right fit, we want to hear from you! Please send your resume with a cover letter. Note, compensation is negotiable and will be based on experience.Check us out at www.totalstoragewinnipeg.ca and www.totalmovingwinnipeg.ca or on our Instagram accounts!Total Storage & Total Moving are committed to being an equal-opportunity workplace and affirmative action employer. We are committed to equal employment opportunity regardless of race, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. If you have a disability or special needs that require accommodation, please let us know.Job Type: Full-timeSalary: $42,000.00-$50,000.00 per yearBenefits:
  • Company events
  • On-site parking
Schedule:
  • 8 hour shift
  • Day shift
  • Overtime
  • Weekend availability
Supplemental pay types:
  • Commission pay
  • Tips
Expected start date: 2024-01-15Quick Apply
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