Coordinator | Continuous Improvement | Staffing Services - Jobs in Kelowna

Job Description

Interior Health is hiring a Permanent Full-time Coordinator, Continuous Improvement, Staffing Services to join our team!What we offer:An attractive remuneration package Excellent career prospects Employer paid training/education Employer paid vacation Medical Service Plan Employer paid insurance premiums Extended Healthamp; Dental coverage Municipal Pension Plan Work-life balanceHow will you create an impact: The Coordinator, Continuous Improvement, Staffing Services is responsible for providing leadership to Staffing Services’ teams to improve team performance. In particular, the Coordinator provides expertise in mapping, measurement, and facilitated redesign of processes and in the monitoring of results with teams. The Coordinator acts as a coach/ facilitator to the teams as they work toward self-management and also provides leadership in managing the implementation of departmental policy and technology changes. The Coordinator is required to perform delegated Manager duties.What will you work on:Leads and participates in process improvement projects to identify and implement detailed office procedures for Staffing Services (e.g., Short call, advanced booking and timekeeping).Ensures local unit procedures comply with departmental or Interior Health (IH) process and/or policy.Acts as the second point of contact to customers in the interpretation of processes and the application of collective agreement provisions to staffing processes, if Staffing Clerks are unable to resolve.Recommends changes to departmental processes to meet department goals and objectives.Participates in department-wide process review to identify and implement technological solutions to improve efficiency and accuracy.Has delegated responsibility for supervisory functions such as work assignment, leave requests, recruitment, and performance management, in the absence of the Manager or due to Manager workload.Facilitates the redistribution of workload between Staffing Clerks.Assists the Manager in preparing employee performance appraisals by providing objective and constructive feedback through formal and informal opportunities.Carries out a variety of administrative functions such as participating in and/or chairing departmental meetings, participating in interdepartmental meetings, and liaising with other departments and unit Managers on staffing related matters.Leads and coordinates special projects throughout the year (i.e. planning and execution of the vacation planning process).Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).Education, Training and ExperienceA level of education, training, and experience equivalent to a two year Diploma in Business, Administration, Human Resources, Health Information, or a related discipline. A Bachelor’s degree is preferred. A minimum of 5 years of experience with 3 years in scheduling, preferably in the healthcare field.Skills and AbilitiesKnowledge of performance management processes. Demonstrated customer-focused approach. Demonstrated ability to lead, plan, and implement work for self and others. Demonstrated collaborative team approach with communications skills appropriate to managing complex relationships. Ability to effectively manage, supervise, and guide staff. Detailed knowledge of ESP and collective agreements relative to scheduling.