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Customer Service Associate - Remote - Jobs in Kelowna

Job LocationKelowna
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Role DescriptionWe are looking for a Customer Service Sales Support to join our team. This is a full-time, remote role. The successful candidate will be responsible for providing customer service and Sales support to our Members. This includes:

  • Contacting our Members
  • Providing Supplemental Insurance Products
  • Responding to Members inquiries,
  • Resolving Member issues,
  • Providing Member satisfaction.
Qualifications:
  • Excellent customer service and phone etiquette skills
  • Strong customer experience and satisfaction skills
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Previous experience in a customer service role
What we offer:
  • Stable, work from home position
  • Virtual workshops and trainings
  • Union contract and representation
  • Full Benefits
  • Industry-leading training + technology
  • Leadership conventions + conferences
  • Incentive trips + team bonding
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