Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Guest Relations Manager - Jobs in Kelowna

Hampton Inn Suites by Hilton Kelowna Airport
Job LocationKelowna
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Hampton Innamp; Suites - Kelowna Airport is currently looking to fill the role of Guest Relations Manager.We are also on a bus route, with a stop just outside of the hotel. Our complimentary shuttle also picks up our employees from the bus loop at UBCO!Position Summary:Under the guidance of the Dual Property Front Office Manager, the Guest Relations Manager is responsible for leading the day to day operations, ensuring and maintaining a consistently high standard of guest service.In addition you will be responsible for coaching the team and maintaining the smooth flow of front desk services and daily operations while adhering to the standards of the Hampton Innamp; Suites Kelowna Airport.What will you be doing

  • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model
  • High understanding of the Hamptonality culture; ensure all staff follow this culture as well
  • Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training
  • Oversee the Breakfast area during hours of operation; Ensure guest satisfaction is maintained
  • Understand how inventories are balanced between PEP PM and PEP R amp;I
  • Available to work varied shifts: days, evenings, weekends and holidays
  • Operate Hotel shuttle in a safe manner in accordance with the Motor Vehicle Act
  • Additional duties as assigned by management
What are we looking for
  • Previous experience as Guest Service Agent or similar
  • Valid BC Class 5 license
  • Ability to plan, prioritize and complete multiple projects in a timely manner
  • Consistently motivates staff to achieve goals
  • Ability to work with all employees to promote teamwork and co-operative relationships within and across departments
  • Ability to provide ongoing coaching to staff to enhance performance
Perks:
  • Extended Health and Dental Benefits
  • Employee and Family Assistance Program
  • World-wide accommodation and dining discounts with Hilton brands
  • Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort, Eldorado Marina, and Four Points by Sheraton Kelowna Airport Hotel).
  • An excellent work environment, with a focus on staff recognition and teambuilding
  • Room for growth and development.
Don #39;t miss this exciting opportunity to join our Hampton family!Powered by JazzHR

APPLY NOW

Guest Relations Manager Related Jobs

© 2021 HireJobsCanada All Rights Reserved