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Receptionist - Physiotherapy Clinic - Jobs in Kelowna

LifeMark Health
Job LocationKelowna
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Receptionist - Lifemark Sport Medicine CNCKelowna, BCLifemark Health Group is looking for a Receptionist/ Care Coordinator to join our clinics in KelownaThe Receptionist/ Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.The Receptionist is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, Coordinating Referrals, as well as invoicing and payments.Location: 4105 Gordon Dr #200, Kelowna, BC V1W 4Z1Employment Type: Permanent Part TimePrimary Responsibilities

  • Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate Referrals for Worksafe, LTD and ICBC clients
  • Coordinate a detailed and accurate intake of information on the patient #39;s first visit to the clinic and throughout their treatment plan
  • Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
  • Coordinate scheduling of patient appointments and maintain the patient #39;s medical record
  • Collect payment at time of service
  • Track coverage for all funding streams to ensure approval
  • Complete data entry and billing
  • Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
  • Provide administrative support to the Care Coordinator Manager and Clinic Director
  • Help cover vacations and time away between the Lifemark Clinics in Kelowna
Qualificationsamp; Core Competencies
  • High School Diploma, G.E.D. or equivalent
  • Excellent customer service skills and telephone etiquette
  • High degree of organizational skills and ability to prioritize and multi-task
  • Excellent communication (verbal/written) and interpersonal skills
  • Strong computer and data entry skills
  • Flexible and adaptable to change
  • Experience working with a Physiotherapy clinic an asset
  • Ability to work on a flexible schedule
  • Independent transportation is essential for this role.
Why Lifemark:We live our values in everything thing we do - striving for simplicity, doing the right thing, being inclusive and welcoming, and having fun!We go the extra kilometer by offering our employees:
  • Collaborative, multidisciplinary work environment
  • Specialty physiotherapy-based services such as pelvic health, vestibular, concussion, and cancer rehab
  • National Partner of Special Olympics Canada
  • GoodLife Fitness discount
Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Apply Today! Visit www.lifemark.ca/careers for more information!

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