Sales Office Coordinator - Jobs in Kelowna

Job Description

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.When you #39;ve enjoyed a delicious meal on our Boardwalk or stayed in one of our rooms, you #39;ll understand what we mean when we say Eldorado Resort is life in a postcard. We #39;re currently looking to fill the role of Sales Office Coordinator, if this is something you might be interested in, keep reading! Position Summary:The Sales Office Coordinator will be responsible for general office duties, events supportamp; tradeshow planning, client site tours, sponsorshipamp; donation management, and marketing support. What will you be doing Reporting to the Director of Sales, you are responsible for performing the following tasks to the highest standards:Office Duties

• First point of contact for the Salesamp; Conference Services Department, answering all incoming phone calls and emails for and directing to the appropriate Sales, Conference Services Team Member or sister property.
• Ensures all documents produced by the Sales Department (i.e.proposals, contracts, banquet event orders, rooming lists, proposals) are completed accurately and on time.
• Maintains a database of all inquiries and leads with a goal of consistent and timely follow up.
• Coordinates sales trips for Sales Managers attending trade showsamp; community events – tradeshow packingamp; post return completion.
• Maintains an inventory of all promotional supplies and collateral.
• Executes the Group pass over process, ensuring all required documentation is in place and accurate prior to transferring the file to Conference Services.
• Manages merge documents and custom reports from the Opera Salesamp; Catering System and becomes the property’s Opera champion ensuring data is entered correctly, reports are created and accurate.
• Copying and distributing evening reports and internal correspondence.
• Assist with direct mail campaigns.
• Pickup supplies for FAM’s, VIP guests, etc.
• Tradeshow packing and post return completion, including e-blasts and mailouts.
• Prepare blitz, sales and media kits as required.
• Responsible for sales support and general office duties including stationary order for Sales Department.
• Reports complaints, concerns or irregularities directly to the Director of Salesamp; Marketing or General Manager.
• Maintain the office files and keep the office area in an orderly manner.
• Ensures communication is consistent between Sales Teamamp; all other hotel departments.
• Completes all daily, weekly and monthly reports.

Sales Duties

• Meets with clients in the absence of the Director of Sales or Sales Managers to convey details of the sale effectively and professionally to the client.
• When required, conduct site inspections with clients, showcasing all facilities that Eldorado Resort has to offer.
• Participates in site tours, industry events, sales blitzes and client entertainment as required.

Other duties as assigned by Director of Salesamp; Marketing and General ManagerWhat are we looking for

• Strong organizational and administrative skills
• Excellent communication skills, both written and oral.
• Able to multi-task and prioritize.
• Must have excellent typing skills and accuracy.
• Strong computer skills specifically Microsoft Suite
• Hospitality and Sales experience are considered an asset.
• Understanding of Opera PMS and Salesamp; Catering systems is an asset.
• Sense of urgency
• Thrives in a fast-paced open office environment
• Must be friendly, outgoing and enjoy meeting new people.
• Must be legally entitled to work in Canada without restriction.

Perks:

• Competitive Compensation
• Extended Health and Dental Benefits
• Employee discounts on accommodations, dining and marina at our sister properties (Eldorado Marina, Four Points by Sheraton, Hampton Innamp; Suites Kelowna Airport, and Home2Suites Fort St /John)
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development

Don #39;t miss this exciting opportunity to join our Eldorado Resort family! Powered by JazzHR