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customer service clerk - Jobs in Kentville, NS

Fundy Xpress Transport
Job LocationKentville, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

  • Finance, General
Operating Systems and Software
  • Sage Accounting Software
Documentation Knowledge
  • Driver logbook
Business Equipment and Computer Applications
  • MS Excel
  • MS Windows
  • MS Word
  • Internet
  • MS Outlook
Additional Skills
  • Maintain inventory of stored material
Work Setting
  • Transportation
Specific Skills
  • Address customers complaints or concerns
  • Access and process information
  • Quote fares and rates
  • Prepare bills of lading, invoices and other shipping documents
  • Maintain records and statistics
  • Explain the type and cost of services offered
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Answer inquiries and provide information to customers
  • Perform general office duties
Security and Safety
  • Basic security clearance
Transportation/Travel Information
  • Own transportation
Work Conditions and Physical Capabilities
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Tight deadlines
Work Location Information
  • Rural area
Personal Suitability
  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality
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