Patient Access Navigator - Central Intake - Mental Health & Addictions - Jobs in Kentville, NS

Job Description

Req ID: 110299Location: Western Zone, Chipman FacilityCompany: NSHADepartment: MHA WZ Intake & Crisis Response AVType of Employment: Casual Relief (3% FTE) x 2 position(s)Union Status: CUPEPosting Closing Date: 1-Nov-21Applications are accepted until 11:59 PM on the Closing Date.Nova Scotia Health Authority is the largest provider of health services in Nova Scotia. We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community based programs and services including continuing care, primary health care, public health, and mental health and addictions.ResponsibilitiesThe Patient Access Navigator is responsible for facilitation of access into and out of Mental Health & Addiction. the Patient Access Navigator will build working relationships, solve problems and support individuals while they learn to self-navigate the health care system. The Patient Access Navigator reduces barriers that prevent patients from getting treatment/support by identifying patient needs and directing them to sources of support. The Patient Access Navigator will provide support and referral to ancillary support services for individuals needing assistance for their mental health and/or substance use/gambling. The Patient Access Navigator will act as a liaison between community resources and MHA and will remain knowledgeable of community resources, as well as Mental Health & Addiction teams and resources to ensure the best care.Qualifications

• Bachelors degree in Social Work is required
• Registration with Nova Scotia College of Social Workers required
• Three years related experience in Mental Health and Addictions in a health care setting
• Experience working with individuals with Mental Health and/or substance use/gambling concerns
• High degree of motivational interviewing skills and engagement techniques
• High degree of customer service skills and effective communication skills
• Knowledge of harm reduction strategies and stages of change theory
• Knowledge and experience with brief intervention strategies and solution focused approaches
• Knowledge and experience with a trauma informed care approach
• Demonstrated awareness of community resources and programs and community development methods
• Demonstrated knowledge of cultural sensitivity and cultural competency
• High level of interpersonal awareness
• Demonstrated knowledge of recovery-oriented practice & patient and family-centered care
• Non-Violent Crisis Intervention, Mental Health First Aid required before starting, or committing to complete these courses
• High level of computer software knowledge (Microsoft applications, Meditech, etc)
• Working knowledge of DSM
• Experience utilizing screening and triaging tools
• Experience in offering supportive brief intervention strategies focused on harm reduction and recovery
• Ability to navigate and de-escalate situations and offer crisis support using appropriate methods when needed
• Demonstrates a high level of initiative, independent thinking and judgement required
• Must have screening and risk assessment skills, including suicide risk assessment
• Experience with triage decision making skills and problem solving skills
• Competencies in other languages an asset, French preferred
• Successful external applicants are required to provide a criminal record check (including Vulnerable Sector Search) to People Services before starting employment and assume any associated costs as a condition of employment

PLEASE NOTE: Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application. Additionally, candidates will not be considered for an interview if applications are incomplete or are missing informationHours of WorkTwo (2) casual relief positions.Salary InformationPatient Access Navigator (HTH230):$31.85 - $40.22Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Typically interviews are held within three to four weeks of the closing date.Successful external applicants will be required to submit the below documents and assume any associated costs as a condition of employment. Additional documentation such as banking & proof of identity will be included in your offer letter.

• Criminal Record Check
• Proof of education & training certifications
• Proof of any additional required qualification
• Valid registration with the relevant licensing body
• Submission of immunization record along with health assessment documentation
• Proof of SIN number

Hiring Process will depend on the timeliness of delivering the above. This is a Healthcare bargaining unit - CUPE position. Preference is given to bargaining unit employees for unionized positions. Nova Scotia Health Authority is proud to provide a smoke free and scent free environment. Only online applications are accepted.Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.Quick Apply

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