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| Job Location | Kirkland, QC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
We are Traffic Tech, the hardest working team in transport. We have one mission: to deliver the extraordinary, every time.We are proud of our hard working and dynamic corporate culture. We believe that inspiring our employees and giving them opportunity for growth translates into better service for our clients. Each and every Traffic Tech employee is personally invested in ensuring you receive the most innovative, efficient and cost-effective solution available.Technical Support - Apple ProductsPrimary Responsibilities:Troubleshoot and resolve various hardware and software issues (Microsoft)Assist in movement and set up of hardwareAnswer emails and phone calls in a timely mannerAssist with printer and photocopier set-up and configuration, and desktop hardware.Offer support with smartphones (Samsung) and applicationsTroubleshoot and offer support with Apple products such as iPhones, iPads, MacbookTrain and educate staff on Apple productsInstall updates and applications when neededProvide extremely friendly, and professional service to our employeesRequirements:College degree in computer science or similarGeneral familiarity and understanding of Apple productsThorough understanding of MS-Office, Windows 7, Active DirectoryExperience supporting smartphones (Samsung & iPhone)Strong organizational and problem-solving skillsCustomer service oriented and ability to multitask and work in a fast-paced environmentAble to work independently and in a team environmentExperience with Citrix is considered an assetAbility to speak Spanish is considered an assetBenefits:Dynamic Environment and 'can-do' cultureMedical and Dental benefitsGym and Cafeteria on SiteFree Coffee all day!Free Shuttle from/to Fairview TerminusIf this challenge sounds appealing to you. Please send us your resume!Traffic Tech has implemented preventative measures and safety precautions to ensure the safety and well-being of all persons entering Traffic Tech facilities. For example, upon arrival masks are mandatory, employees are greeted by our in-house full-time health screeners, social distancing is maintained in all common areas (6ft/2m), hand sanitizer stations are strategically spaced out around the office, there is a restricted flow of traffic within the office to avoid interdepartmental spreads or outbreaks, and increased cleaning of all office spaces and warehouses.Traffic Tech remains compliant with all federal and provincial COVID guidelines.f32qSRk3Jp