SalesForce Field Services Quality Assurance Analyst - Jobs in Kleinburg

Job Description

Miipe is a dynamic organization that fosters creativity and growth. We offer opportunities to learn and challenge yourself in a fast paced software consulting firm, working alongside large Fortune 500 clients in a myriad of industries, such as banking, telecommunications, insurance, utilities and technology.As a leader in our field, we are rapidly growing and looking for bright and talented individuals to join our team. In addition to working with great people in a supportive work culture, we offer competitive compensation, a comprehensive benefits package, and a company culture that values each member and encourages professional growth and development. If you are interested in working for an innovative and dynamic organization, then Miipe is the right place for you! We are currently seeking for a Salesforce Field Services QA Analyst to join our team. SalesForce Field Services QA Analyst supports business process through technology solutions. The purpose of this role is to test and try to break business software solutions for complex and large scale Field Services projects through rigirous testing, finding creative and unusual ways to push the system to its limits. Job Responsibilities: Rreport the bugs with clear communicationResponsible for QA documentation creation, review, sign-off ( test cases, dashboards, defect logs, test phase closure reports, entry/exit criteria).Participate in daily defect status calls to ensure prompt and thorough documenting, tracking and testing.Identify, log, pursue and triage defects collaboratively with cross-functional teams to achieve seamless delivery.Support and verify implementations in production environment and run sanity testing.REQUIRED QUALIFICATIONSPreferred University degree (Bachelors) in computer science, engineering or business, mathematics or a similar nature4+ years of Quality Assurance Analyst experience2+ years of QA experience with Salesforce ecosystem including Field Services ModulesFamiliarity with all testing types and principles including but not limited to these phases: Component, ST, SIT, UATamp; E2E test cycles.Hands-on experience in end-to-end testing using complex integrations and multiple sets of data.Proficient in system integration and application programming interfaces (API) testing and verificationSkilled in providing reports on test planning, execution, defects statistics to project team using standard test quality metrics.Proficiency in documenting and recording bugs and errors discovered during software testing.Demonstrate excellent teamwork and collaboration skills throughout all stages of SDLC.Self-starter, with strong analytical skills.Be able to work independently and with minimum supervision.Experience in working on both mobile and desktop applicationsMust have expertise to test manually with SalesforceExperience with project management systems like Azure DevOpsExperience with creation and maintenace of test cases for SalesforceExperience in Salesforce integration testing with external systemsExperience with Agile/Scrum methodology and/or Hybrid methodologyDemonstrated ability to build rapport and maintain productive working relationships cross-departmentally and cross-functionally.Excellent written and verbal communication skills with the ability to effectively interact with and present to all stakeholders.Strong organizational, planning and creative problem solving-skills with critical attention to detail.Proven track record of delivery quality projects with no to minimu post production tickets.History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.Excellent customer facing skills that include conducting compelling technical briefingamp; demonstrationsHere are just some of the benefits/perks enjoyed by our employees: · Currently we are working on a hybrid basis· Open concept work environment · Training and skills development opportunities· Diverse work culture· Competitive compensation· Exceptional career growth· Flexible Health Benefits· Casual Fridays· Unlimited Gourmet Coffee…. essential for success!· Video game consoles, ping pong table, foosball table· Social Committee Events· Etc. How to Apply: Please send your resume in confidence through the job posting. Due to high volume of applications, only qualified candidates will be contacted. Applications will not be acknowledged in writing. Following the advice of Canadian health authorities, to mitigate the risk of potential spread of COVID-19 and support social distancing, initial interviews will be conducted via video conferencing. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Miipe strives to ensure that all recruiting processes are non-discriminatory and barrier-free. If you require any accommodation, please advise the Recruiter in advance of attending the interview.At Miipe, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Miipe is committed to having accessible recruitment practices for all of our job candidates. Miipe is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you require accommodation at any stage throughout the recruitment process, please let us know.