Creaform - Account Manager (m/f/d) - Jobs in Laval, QC

Job Description

Our Creaform Engineering division is looking for an account manager for business development whose main missions will be to combine business development, general project management and customer satisfaction follow-up. He/she will participate in the development and deployment of strategies to develop and maintain the engineering departments customer. In close collaboration with operations, he/she will ensure that projects initiated with clients for which he/she is responsible meet agreed-upon deadlines, established costs and that the project scope is respected. He/she will act as the clients internal representative and maintain constant contact with the client in order to maximize business opportunities related to his engineering needs.Your projects will lead you to:

• Participate and/or perform, in collaboration with the Business Development Manager, the necessary market analysis to determine business potential (new and existing customers) for the Engineering Services Department;
• Generate and track new opportunities;
• Contact identified prospects to plan, coordinate, organize and conduct meetings to promote our engineering department;
• Respond to the evolution of the various opportunities in progress;
• Collect data to establish the evaluation of services;
• Prepare and write bids for potential projects for existing clients;
• Plan new projects, in collaboration with the team managers, while rigorously respecting the processes in place;
• Synthesize client needs and communicate them to the technical teams in the form of specifications and share them during the project start-up meeting;
• Use effective management tools (meeting summaries, follow-up lists, schedules, specifications, project charter, budget, etc.);
• Identify resources assigned to projects and tasks in the time management solution (Ace Project);
• If necessary, review time sheets or Ace Project reports to validate the time spent on projects. Participate in the monthly billing process;
• Maintain a constant knowledge of the evolution of the projects in progress for the clients under his responsibility;
• Perform post-project follow-up with clients (satisfaction measurement);
• Contribute to business development to deploy strategic plans in the sectors of activity related to its existing customers;
• Participate in the development of promotional tools in one or more strategic sectors (presentations, technical articles, newsletters, etc.);
• Conduct visits to existing clients;
• Carry out any other task related to his function, at the request of his superior.

You will feel at home if you:

• Are bilingual (English - French) both orally and in writing;
• Have a university degree in mechanical engineering, electrical engineering, or other relevant technical field, or have experience in a related field;
• Must have 3 to 5 years experience in engineering project management or in a project management field;
• Have a solid experience in the field of engineering;
• Knowledge of major CAD software (CATIA, Pro-E, NX or Solidworks) is an asset;
• Knowledge of one of the following fields: aeronautics, transportation, motorsports or manufacturing;
• Be available to travel for work purposes (30% of the time).

• You earn points if you:

• Possess strong interpersonal skills;
• Have a strong interest in sales;
• Are a team player;
• Are results oriented;
• Are very well organized and structured;
• Have a good capacity of adaptation;
• Able to manage several files simultaneously.

About Creaform EngineeringCreaform Engineering is comprised of quick-thinking experts who are completely committed to making every project a success. Our team works in close collaboration with leaders across all industries, on projects that include product development, industrial design, numerical simulation and industrialization.Thanks to our experience in the transportation, power sports, aerospace, technology, defence and energy sectors, we’re able to tackle every challenge with incredible agility. You can count on our more than 200 experts—your strategic allies—to fully support you in your quest for innovation. For more information about Creaform Engineering, click here!Creaform is a unit of AMETEK Ultra Precision Technologies, a division of AMETEK Inc., a leading global manufacturer of electronic instruments and electromechanical devices. When you choose Creaform Engineering, you get quality work carried out by professionals within the most demanding turnaround times.Convinced that our ability to innovate endlessly is fueled by the diversity and the right to be different of our employees, and determined to establish and maintain a diversified and representative workforce, we fully subscribe to the principle of employment equity. In particular, we are committed to providing equal employment opportunities in accordance with the provisions of the Quebec Charter of Human Rights and Freedoms and the Canadian Charter of Rights and Freedoms.Quick Apply

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