Admin Support 2 - Cashier / Reception - Jobs in Lloydminster, AB

Job Description

Job DetailsOpen Date Jun 07 2022 - 08:52:00 AM Close Date Jun 15 2022 - 11:59:00 PMPosition Title Admin Support 2 - Cashier / Reception Posting Type Full-TimePosting Status Active Position Length TermDepartment Group Hours per WeekDepartment Chief Financial Officer Openings 1Education Other Experience 3 yearsLocation City Hall, 4420 50 AvenueSalary Range Band 2: $22.95 - $25.06 per hour (Subject to CUPE 1015 Agreement)DescriptionPosition PostingAdmin Support 2 – Cashier/Reception (1 Position Available)Term of Employment:Full-time, Term (Approximately 12 months)Article 13.05 c) Should an internal applicant be awarded the term position, they shall revert to their former position at the expiration of the leave.Rate of Pay:Band 2: $22.95 - $25.06 per hour(Subject to CUPE 1015 Agreement)Location:City HallDuties:Reporting to the either Manager, Accounting Services or Manager, Financial Planning & Analysis, the Admin Support 2 – Cashier / Reception is responsible for providing administrative functions and providing exceptional customer service to customers of the City of Lloydminster. The Admin Support 2 – Cashier / Reception will be part of a team who works collaboratively to meet the finance department’s goals and the City’s strategic priorities and may be assigned other duties on occasion.General areas of knowledge and responsibility

• Provide excellent customer service in all circumstances. Respond to customer needs in a timely, professional, helpful, and courteous manner. Follow up with customer during and after delivery of services to ensure that their needs have been met.
• Provide administrative duties including answering phones, greeting and directing the public, ordering supplies, record incoming registered mail, create mail labels, handing inter-office mail, inputting data, creating purchase orders, forwarding documents to the appropriate department or person, and compliance with bylaws, policies and directives.
• Provide cashier services including receiving payments from customers in attendance, over the telephone, through the mail or otherwise. Reconcile and balance the till and prepare bank deposits daily.
• Support General, Utility and Property Tax customers by maintaining customer records, assisting with pre-authorized debit (PAD) agreements, and processing bulk water sales.
• Maintain a calm demeanor in stressful or emergent situations when expectations change or things don’t go as planned.
• Ensure front doors are opened and closed at the appropriate times.
• General booking, organizing, tidying, and stocking supplies for meeting rooms.
• Provide scanning, filing, data entry or reporting to staff members requesting assistance and information.
• Provide coverage for the Admin Support 1 (Courier) position.

Financial Reporting

• Support accurate collection of financial data required to produce the quarterly financial statements, management reports, capital project reports, etc.

Internal Controls

• Identify areas of improvement to strengthen internal controls to enhance the reliability of financial information.

Records Management

• Support the retention and disposal of finance related municipal records.

Other

• Other related duties as required.

Schedule:Standard hours are Monday to Friday 8:00a.m. - 5:00p.m. with the occasional requirement to work outside these hours.Qualifications:

• Post-secondary education with a one-year Certificate in Accounting or Business Administration plus a minimum of three years’ experience in a related field.
• Must possess strong computer skills with proficiency in Microsoft Office (especially Word and Excel) and Accounting Software.
• Ability to multitask and stay organized.
• Proven ability to maintain a strong attention to detail, a high level of accuracy and meet deadlines while working under pressure.
• Strong communication skills and professionalism with the ability to converse both verbally and in written correspondence with all levels of staff, and external stakeholders or partners.
• Must possess strong conflict resolution skills. Can negotiate with the end user to achieve positive resolution while maintaining and building relationships.
• Ability to work independently and as part of a team.
• Must have a valid class 5 driver license.
• Must demonstrate a high standard of ethics and confidentiality.
• Able to promote a positive and pleasant culture with pride in the organization.

Pre-Employment Requirements:

• Satisfactory Criminal Record Check
• Successful applicant must provide proof of qualifications.
• Applicants with international education will be required to include an Academic Credential Assessment with application

Closing Date:June 15, 2022Posting Type:Internal & ExternalApplication Information:The City of Lloydminster is an equal opportunity employer. If you have questions or require further information on this position, please contact us. All applications must be sent to the Employee Relations team and received by the closing date. The City has a COVID-19 Vaccination and Rapid Testing Directive in place. Successful applicants will need to disclose their vaccination status.Megan RadkeHR Generalist, Employee RelationsCity of Lloydminster4420 50 AvenueLloydminster AB/SK T9V 0W2Phone: 780-875-6184Internal Candidate Email: employeerelations@lloydminster.caExternal Candidates Apply at: www.lloydminster.ca/jobsPosted By:Jazzelle NormanPosting Date: 7-Jun-22Quick Apply

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