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Team Lead Document Support - Jobs in Lloydminster, AB

Servus Credit Union
Job LocationLloydminster, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Did you know that Servus Credit Union is Albertas largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022 Were embarking on a journey toward a bold new future for Servus Credit Union and in order to be the best, we need the best people doing their best work. If you want to be part of our future in the fast-paced, ever-changing, financial industry, wed love to hear from you!Can you lead a talented team of individuals who are passionate about document and workflow processing Were looking for a Team Lead Document Support on our Document Support team in Lloydminster.Apply before: August 1, 2022Compensation: $56,460 - $70,575 per annumAdditional information:

  • This is a full-time, temporary position (approximately 15 months)
  • Lloydminster is the preferred location, but we will also consider candidates in Edmonton or Red Deer who can work out of our regional or head office. This position follows our flexible hybrid work model which consists of a combination of working in the office and working remotely.
As the Team Lead Document Support, you will manage the functional activities of the department, along with the development, coaching, and mentoring of the Document Support team. You will lead the Document Support Administrators and participate in ensuring the work assigned to the team adheres to defined policy and procedures.More specifically, the scope of your responsibilities will include but are not limited to:
  • Business Processes:
    • Maintaining expertise in OnBase including all documentation and indexing functions
    • Providing technical direction to staff and direct support to branches and Business Banking
    • Confirming adherence to policies, procedures, legislative and regulatory requirements, and loss prevention. Ensuring adequate internal controls are maintained.
    • Delivering clear and effective reporting and analysis on key performance metrics. Demonstrating continuous process review for operational improvements and assist with the creation/review of enhancements when required.
  • Financial Performance. Identifying and implementing cost savings and revenue opportunities. Ensuring key performance results are maintained against standards/benchmarks.
RequirementsTo qualify, youll need at least the following:
  • 5+ years experience specific to document and records management
  • 1 – 3 years experience in supervising teams
  • Working knowledge of credit union products and procedures specific to document imaging/records management, Captivation, MRM, OnBase, and Microsoft Office
Although not required, the following experience and education/certifications are valuable assets:
  • Experience in in the financial services industry
  • Related courses in leadership
  • Post-secondary degree/diploma or technical certificate
Most importantly, were looking for candidates who align with our values. We live our values in how we do business. Were not afraid to be different – in fact, we embrace our differences. We have a spirit that motivates us to give our best service to members every day. Its our values that attract many people to Servus – and keep them with us. We embrace our culture and heritage, and we pride ourselves on our strong commitment to the communities we serve and our efforts to build and maintain member loyalty. If this sounds like you, then we encourage you to apply!BenefitsWhere we workServus has introduced a new flexible hybrid work model which consists of a combination of working in the office and working remotely. The hybrid approach provides employees with more flexibility, while still allowing employees to connect in person and remotely and building upon the culture that makes Servus such a great place to work.Why choose ServusWorking for Servus has outstanding benefits. We offer our employees flexible and practical benefits in addition to competitive salaries and career building opportunities. Some of our benefits include:
  • Immediate financial service benefits
  • Group RSP programs available after 3 months
  • 3-week vacation and vacation purchase program
  • Flexible group benefit plan
  • Flexible health and/or wellness spending account
  • Employee/family assistance program
  • Profit Share
Servus is building a culture where diversity, equity, inclusion, and belonging are at the center of why we work and how we work. If you want to join a team of community leaders passionate in making an impact, apply now!What happens nextThank you for applying with Servus Credit Union! If you are shortlisted for this opportunity, you will hear from us after the posting closes regarding next steps. Should you require an accommodation during the application and selection process, please contact us at careers@servus.ca with the position and location you are interested in.Quick Apply
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