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Clerk, Sales Support – National - Jobs in Longueuil, QC

UAP HV
Job LocationLongueuil, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company DescriptionBe part of a community of authentic, proud and trusted people.Our Heavy Vehicle Parts Division is the country’s largest network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.If the hat fits, we’d be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.Job DescriptionWe are currently searching for a Clerk, Sales Support for our Heavy Vehicle Parts Division.The Sales Support Clerk is responsible for providing administrative support to the Manager, Sales Support. You will be responsible for completing administrative tasks related to the sales programs including the Traction Associate and TruckPro Programs. You will also be providing support for the organization of customer events and development of sales initiatives.Your responsibilities will include:

  • Take charge of all administrative tasks related to the sales programs.
  • Produce all monthly invoices for Traction Associates and TruckPro fees and do invoice reconciliation at the beginning of each month.
  • Bill and send the loyalty trip results to customers. Pay monthly invoices related to the programs.
  • Complete all the required steps when opening a new Traction Associate or new TruckPro member.
  • Send welcome package to new customers.
  • Manage customer distribution lists.
  • Review and send out communications to customers.
  • Provide customer service to Traction Associates and TruckPro members.
  • Answer their inquiries. Listen and get their insight.
  • Prepare short surveys on specific topics when required.
  • Follow-up on special offers.
  • Prepare / execute monthly data queries to track progress.
  • Produce reports such as visit note reports and sales funnel reports.
  • Produce summary of customer satisfaction survey results.
  • Provide support for the organization of customer events such as the loyalty trip and national sales meeting.
  • Help with the development of new sales initiatives.
QualificationsTo join our team, you need:
  • High school or college diploma in commerce or other discipline.
  • At least 2 years of experience in a similar role.
  • Computer literate and proficient in MS Office suite.
  • Bilingualism (English/French) oral and written.
Additional InformationYour benefits along the way:
  • Flexible group insurance program: health, drug, dental and life
  • Pension plan
  • Corporate discounts on the purchase of parts, car dealerships and at fitness centers
  • Tuition reimbursement under certain conditions
  • Payroll savings program
  • Access to the online training center
  • Work with great teammates who have the same passion as you
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with usWe will contact you as soon as possible if we think we have the hat for you!Quick Apply
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