Coordinator, Consultant Services (12439) - Jobs in Manitoba

Job Description

Career Opportunities: Coordinator, Consultant Services (12439) Requisition ID 12439 - Posted 08/18/2023 -Location (1)- Canada -Province of Job Posting (1)-Career Site (2) IGM Financial Inc. is one of Canada #39;s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management, Mackenzie Investments and Investment Planning Counsel. Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime. At IG Wealth Management, our vision is to inspire financial confidence.This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre. You will join a team that that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.IG Wealth Management is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas. DEPARTMENT SUMMARY Consultant Compensationamp; Network Administration is a key department within the Financial Services division for Investors Group. Consultant Compensationamp; Network Administration is committed to attracting and developing people who are passionate about learning and to building a foundation that supports consistent and positive service experiences for our consultants. The Compensation team provides a combination of support for our compensation programs and must have an understanding amount a variety of products across multiple platforms (ICM, SAP, IG host, IGFS, IGFS (Nominee) and IGSI) and provides administrative processing and servicing support to Investors Group Consultants, Associates, Division Directors, Regional Directors and works in partnership with Region offices and various business partners within Head office. POSITION SUMMARY: This position is responsible for responding to requests received through e-mail and paper mail providing timely and accurate processing of financial transactions and account adjustments as they relate to a Consultants commission account, rewards and recognition programs, career stage support and benefits. DUTIES INCLUDE:

• Research and respond to incoming emails and phone calls.
• Identifying areas of improvement to increase accuracy and efficiency of processing within Operations Services.
• Investigate complex situations to determine the root causes and the appropriate measures required to resolve the situation. This will include manual calculations, and reconciliations.
• Review, calculate and process Consultant/Associate compensation and remit deductions.
• Produce and amend T4A’s and Releve’s for commissionable earnings for the Consultant Network.
• Validate, import and process data from spreadsheets created by external suppliers and internal departments to ensure proper allocation of Consultants earnings. Work within tight deadlines to ensure processing is completed within the scheduled commission cycle.
• Act as a liaison with the respective head office partners to ensure appropriate action is taken on Consultant inquiries.

QUALIFICATIONS :

• Post secondary education (College Certificate, Business Administration, Canadian Securities Course (CSC)), or relevant experience in a business environment would be an asset.
• Strong analyticalamp; problem solving skills, with a minimum of 2 years processing experience, preferably within an accounts payable, banking or compensation environment.
• Excellent time management skills with proven ability to manage tight deadlines, changing priorities and work volumes.
• Strong written and oral communication skills with the ability to communicate with all levels of management.
• Ability to work independently and in a team setting.
• Knowledge of Investors Group systems such as IGHOST, SAS, Transact, TreX and SAP.
• Proficient in Microsoft Office Suite, including Word, Excel, Accessamp; Outlook.
• Bi-Lingual is an asset.

ADDITIONAL INFORMATION:

• Hours of work: availability between 7:00am - 7:00 pm
• Overtime may be requested during compensation cycle end, seasonal peak periods and projects.

Please visit our career page by clicking on the following link: https://www.ig.ca/en/careersWe thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted. IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.