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Bilingual Customer Service Associate - Jobs in Mcquade

Anheuser Busch InBev
Job LocationMcquade
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Dreaming big is in our DNA. It #39;s who we are as a company. It #39;s our culture. It #39;s our heritage. And more than ever, it #39;s our future. A future where we #39;re always looking forward. Always serving up new ways to meet life #39;s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you doCOMPANY:Founded over 175 years ago, Labatt is one of Canada #39;s founding businesses and its leading brewer. We are proud of our history and our heritage in Canada, and we remain committed to brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. Labatt has created exciting experiences with consumers through iconic brands like Budweiser, Bud Light, NÃœTRL, Michelob Ultra, Corona, Stella Artois and many more. Through our broad portfolio, we are truly a national brewer, with over 3,600 employees, a portfolio of more than 60 quality beers and beyond, and 10 breweries from coast-to-coast, we are proud to serve Canada and the communities we call home.ROLE SUMMARY:Ready to make an IMPACT, and push the boundaries of what #39;s possible Are you open to new OPPORTUNITIES, and ready to grow at the pace of your own talent Great, because this position will allow you to do exactly that. You will be the first point of contact for our Consumers, Suppliers, Retailers and Employees. This is an important role to help establish relationships and capture important information for our company. We are looking for a hard-working and leadership-oriented individual to handle multiple requests from our consumers and partners and ensure to provide the best customer service experience.JOB RESPONSIBILITIES:

  • Answer incoming requests via phone, email, fax and ticketing systems
  • Register the contact details into the ticketing applications
  • Responding to requests in a timely and professional manner
  • Resolve or forward requests in accordance with established procedures
  • Perform a variety of moderately complex clerical task
JOB QUALIFACTIONS
  • Excellent written and verbal communication (French and English required)
  • Previous customer service experience (Phone and email)
  • Strong digital literacy - Microsoft Office, Outlook, Internet
  • Highly organized with ability to balance priorities and coordinate multiple projects simultaneously
  • Leadership skills
  • Ambition and strong work ethics
  • Ownership, Adaptability
  • Ability to grasp new concepts quickly and efficiently
  • Experience in accounts payable an asset.
WHY LABATT:As one of Canada #39;s Top 100 Employers, Labatt is a place where our people can bring out the best in themselves through a collective purpose of creating A Future With More Cheers. We are always looking to serve up new ways to meet life #39;s moments, dream big to move our industry forward, and make a meaningful impact in our communities. We believe in brewing up a future that everyone can celebrate and share.EQUAL OPPORTUNITY EMPLOYERAt Labatt Breweries of Canada, we are an equal opportunities employer and we are committed to maintaining a welcoming, safe, and inclusive environment for every person - regardless of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion, neurodivergence, or disability status.REQUIRE ADDITIONAL ASSISTANCELabatt Breweries of Canada is committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.CONTACT USFollow us:Instagram @ labattbreweriesLinkedIn @ Labatt Breweries of Canada

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