Warehouse Support /Counter Sales (CCSR) - Jobs in Mcquade

Job Description

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world #39;s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.Graybar Canada currently has an exciting career opportunity available out of our Moncton, NB branch.Warehouse Support and Counter Sales (CCSR)Graybar Canada offers a competitive compensation and benefits package including:

• No Evening or Weekend Shifts
• TELUS Health Virtual Care
• Cost shared Health and Dental Benefits
• Lifeamp; AD amp;D Insurance
• Employee Profit Sharing Program
• Long Term Disability Benefits
• Group RRSP Matching
• Corporate Fitness Membership Program
• Employee Share Purchase Program
• Computer Purchase Plan
• Tuition Reimbursement Program
• Service Awards Program

Summary:The Warehouse Support and counter Customer Service Representative role provides our customers with a high customer service level, including effectively handling inventory in the warehouse to support our fast-paced delivery schedule.Warehouse Responsibilities:

• Select and pack customer orders.
• Load or unload delivery vehicles and assemble stock onto pallets, warehouse trucks, racks, or shelves.
• Track stock out items and recommend the new stock.
• Maintain inventory controls by collecting stock location orders and printing requests.
• Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules and regulations.
• Perform miscellaneous clerical duties.

Counter Responsibilities:

• Sell merchandise to customers over the counter, ensuring that every customer experience meets Graybar Canada #39;s quality standards.
• Provide technical support on product selection and application.
• Maintain quality service by following organization standards.
• Place new merchandise on display.
• Track stock out items and recommend the new product.
• Maintain inventory controls by collecting stock location orders and printing requests.
• Provide customer feedback to the Branch Manager in a timely fashion.
• Regularly assist in the warehouse to help receive, pick and ship out the product.
• Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in the delivery area.
• Maintain a safe and clean work environment by keeping shelves and workstations neat; complying with procedures, rules and regulations.

Knowledge / Skills / Abilities:

• Minimum Grade 12 education.
• The ideal candidate should have one to three years of related warehouse/customer service experience desired.
• Knowledge of data and communications (electrical) products is considered an asset.
• This position requires the individual to participate in light to moderate lifting (up to 60 lbs).
• Must exhibit excellent time management and organizational skills.
• The ability to prioritize work and be flexible is critical in this role.
• Consistently able to meet deadlines.
• Possesses strong relationship building skills to cultivate and develop customer loyalty.
• Must have strong customer service and troubleshooting skills.
• Practice excellent verbal and written communication skills.
• Must demonstrate honesty and integrity.
• The candidate must be willing to gain technical knowledge by attending educational workshops and reviewing publications.
• Willingness to go the extra mile.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities, or reporting relationships.If you are highly motivated, have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.Graybar Canada is an equal-opportunity employer that encourages interested candidates to apply.We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.