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Bilingual Customer Service Management Trainee (French) - Jobs in Milton, ON

Uline
Job LocationMilton, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Bilingual Customer Service Management Trainee(English / French)Starting from $39 to $43 per hour*(* Includes estimated year-end profit sharing)Toronto Branch3333 James Snow Parkway, Milton, ON L9T 8L1Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.Better together than apart. This position is in-office, and we are looking for good people who share our passion.Hours: Various shifts available with set schedules.Position Responsibilities

  • Manage and lead a team of customer service reps on a daily basis.
  • Participate in a rotational training program covering all aspects of customer service management.
  • Set goals and provide mentoring / coaching.
  • Perform quality monitoring on team members and provide feedback.
  • Audit department processes and identify areas for improvement.
  • Assist in the recruiting process to fill customer service positions.
Minimum Requirements
  • High school diploma or equivalent required. Bachelors degree preferred.
  • Bilingual (English / French) -100% in both verbal and written forms.
  • Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.
  • Strong track record of customer-focused service and attention to detail.
  • Prior leadership / management experience is a plus.
Benefits
  • Extended medical and health coverage that includes medical, dental and vision.
  • Basic life insurance, disability and wellness programs.
  • RRSP with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
  • Best-in-class, clean, modern facilities.
  • First-class fitness center.
About UlineUline is North Americas leading distributor of shipping, industrial and packaging materials. Were a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, its time you joined Uline.Uline is proud to operate as a drug-free workplace.Uline is an Equal Opportunity Employer#LI-DR1#LI-TOR001(#IN-TORCS)Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!Quick Apply
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