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Digital Sales Coordinator - Jobs in Miramichi, NB

Job LocationMiramichi, NB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Digital Sales Coordinator will have overall responsibility for customer lead management, to facilitate the internet customers buying experience. The Digital Sales Coordinator will be the initial point of contact between the Dealership and the Internet Customer for all internet related activities. The DSC will respond to Internet customer inquiries and ensure that the dealerships internet lead goals and objectives are obtained. The DSC will match the customer needs with model and equipment and present the vehicle in terms of customer’s interest. The DSC will offer an invitation to the customer to visit the dealership and will hand it off to a qualified sales consultant. The DSC is responsible for the delivery of all new and used vehicles, and ensures all new vehicles are Fordpass activated.DUTIES AND RESPONSIBILITIES:

  • Obtains customer leads from the Dealerships lead management tools and acts upon them to ensure the customer is handled in the appropriate manor. 15 minutes or less.
  • Monitors e-mail and responds to inquiries on receipt or re-directs as necessary to other departments.
  • Satisfies the transportation needs of internet generated customers and hands off customer to sales rep which works with the customer through the new and used sales process ( in-store visit; vehicle test drive, etc)
  • Creates and/or forwards active and current web links to specific Ford brochures and videos.
  • Ensures a high quality effective and professional experience is provided to every internet customer following the dealerships internet lead process.
Additional Duties and Responsibilities:
  • Develops or employs in-depth knowledge of all dealership products and services.
  • Establishes knowledge base regarding all products, services, customer demographics or profiles, and competitive automotive makes and models.
Job Type: Full-timeSalary: From $35,000.00 per yearBenefits:
  • Dental care
  • RRSP match
  • Vision care
Schedule:
  • 8 hour shift
Supplemental pay types:
  • Bonus pay
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