Support Services Manager - Jobs in Miramichi, NB

Job Description

Shannex is seeking a Support Services Manager to join their team based in Miramichi, New Brunswick. Reporting to the Administrator, the successful candidate will be part of the facility management team and will oversee the housekeeping and laundry services in the facility. You will also be responsible for the selection and management of the employees on the support services team. If you are an experienced, well-rounded professional who is seeking a challenging opportunity to focus your expertise through an impactful role, we want to hear from you!Who We Are…Shannex is a family-owned Canadian company with over 30 years of experience creating better ways to deliver seniors living and long-term care communities throughout Nova Scotia, New Brunswick, and Ontario, Shannex offers a continuum of lifestyle options under our flagship brands Parkland™, Shannex™ and Faubourg du Mascaret. We are more than place to live or work - we are a community of people and friendships where the focus is on living well in the place residents call home.Who You Are…As the successful candidate, you possess a High School Diploma or GED and have five (5) years’ experience in a support services department or field. You have experience in a supervisory or management role and are proficient in computer software and related programs. You have a demonstrated understanding of environmental services, materials and building systems. Previous experience working with seniors or a health care environment is considered an asset. Bilingualism in both English and French also considered an asset.How you will do it…

• Supervises and evaluates the support services team, which includes work assignments, training, disciplinary procedures, and performance evaluation;
• Responsible for the management and coordination of operational processes pertaining to housekeeping, laundry, product inventory and asset management.
• Providing leadership and overseeing provision of quality housekeeping services;
• Assist with the recruitment and onboarding process for the Support Services Team;
• Collaborates with facility managers to develop and implement strategies for housekeeping and laundry services to accomplish desired quality performance standards;
• Maintains current knowledge of changes in provincial, federal, OHS and other safety codes and regulations as applicable;
• Provides supervision, training, information, and equipment needed for employees to do their jobs safely;
• Oversees and implements housekeeping and laundry product inventory processes;
• Assists facility managers to determine best practices for infection control procedures and practices for Environmental Services;
• Administers the operating budget for support services, verifies and approves invoices for payment;
• Schedules and coordinates work projects; inspects work in progress and upon completion for compliance with applicable local, provincial, and federal regulations;
• Promotes a safety culture (or acts as a safety role model);
• Ensures resident safety by following and applying all standard operational procedures, safe work practices and training provided

What We Offer…

• An opportunity to join a team of professionals where you can further develop in your career.
• An opportunity to make a measurable difference in the quality of life for residents, families and staff at Shannex.
• Comprehensive health & dental benefits plan (eligible immediately upon hire).
• Vacation accrual begins immediately.
• A competitive compensation package with employer RRSP (5% matching).
• Competitive compensation package.
• Free onsite parking.
• Opportunities for growth, training and development, including access to hundreds of courses offered through Shannex’s Centre of Excellence.
• An opportunity to join a dynamic organization in a fast-paced, professional work environment.

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex is committed to offering the best environment for team members where everyone takes pride in their work and in the organization. Our colleagues are committed to service excellence and are supported with opportunities for personal and professional growth. We are building a culture that supports balance between work and personal life.If you are looking for an opportunity to grow your career and make your mark in a rapidly growing organization please submit your application, stating your salary expectations. We look forward to hearing from you!https://www.shannex.com/about/about-shannex/All applications are kept in strict confidentiality.Only those selected for an interview will be contacted.Application Deadline: 2021-12-08Job Types: Full-time, PermanentBenefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Experience:

• housekeeping: 1 year (preferred)

Work remotely:

• No

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