Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Technical Analyst - Jobs in Miramichi, NB

360insights
Job LocationMiramichi, NB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

At 360insights, our culture is driven by a simple concept – happiness. We believe happiness makes for better business and a better world and we know it makes a difference in how our team serves our clients. Awarded “Best Workplace in Canada” by the Great Place to Work® Institute, and rocking a Net Promoter Score of 88%, 360insights is redefining the client experience, and having a ton of fun in the process! We’re looking for an Application Support Analyst to join our Service Operations Team and help us take things to the next level.Position SummaryThe Application Support Analyst has excellent analytical and problem-solving skills. The successful candidate will troubleshoot to diagnose a variety of technical issues and coordinate with cross functional teams to manage the solution lifecycle. Effective communication is key. The Application Support Analyst will act as a liaison between business and technology groups by translating business language into technological terms. Strong knowledge in reading and writing SQL is essential as these skills are utilized during investigations as well as preparing various service requests.Responsibilities

  • Troubleshooting, testing and coordinating to resolve reported application issues while communicating to internal and external stakeholders.
  • Identify, understand and document client business requirements.
  • Manage a workload of support incidents and requests on a timely basis using JIRA
  • Identify improvements to applications & processes to meet user needs and communicate to the appropriate teams.
  • Investigate data related issues and work with database team for resolution.
  • Write code in .NET/C# to solve identified bugs and business application issues is nice to have
  • Collect data and metrics to provide reporting on a scheduled basis
  • Follows incident management process during high severity outages and major incidents.
  • Perform other related duties as required.
Skills and Experience
  • Minimum of 5+ years’ experience in application support or technical analyst role.
  • Solid SQL experience
  • Reliable and committed individual with the desire to learn new applications and technologies
  • Strong verbal and written communication skills
  • Strong attention to detail and accuracy
  • Customer service oriented and ability to follow issues to resolution.
  • Self-motivated and a team player
  • Strong interpersonal skills
  • Experienced in troubleshooting and resolving software related issues
Company Overview360insights is focused on constant innovation and on delivering a more informed approach to the world of consumer and sales channel incentive management. We do this by offering industry-leading technology combined with uncompromising, personalized customer service. Our customers are among the world’s leading brands and we actively seek out and partner with companies who want to show leadership in offering incentive and rebate programs that engage and motivate their channels while building customer loyalty by offering an easy and efficient way to redeem their claims. As a company, partner and community member, we’re focused on making a difference in how business is done and in the world at large. For more information, visit www.360insights.comQuick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
Stay Connected

APPLY NOW

Technical Analyst Related Jobs

© 2021 HireJobsCanada All Rights Reserved