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Work at Home Inbound Customer Service Representative - Jobs in Moncton

Job LocationMoncton
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions. Working from home entails a high level of computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone. SC Data Center Inc., offers flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. As a Home Agent you will be able to work from the ease of your own home provided that your computer meets our minimum technical requirements (see below). Your next opportunity is just a few clicks away!Responsibilities• Assist the Service Center Manager• Take and deliver messages for the Service Center Manager and Account Managers• Provide assistance to Drivers• Prepare bills of lading and delivery receipts• Maintain excellent communication with external and internal customers as well as interline companiesMay be asked to assist with:• Payroll• Data entry• Freight reports• Driver collect reports• Billing and fillingQualifications• Skillful in Microsoft Office Programs• Excellent keyboarding skills• Has worked in a fast paced environment and has excellent attention to detail• Experience with handling a high volume of phone calls• Exceptional communication and customer service skillsBenefits• Stable and growing organization• Competitive weekly pay• Quick advancement• Customized training program• Professional, positive and people-centered work environment• Modern facilities• For Full-Time: Comprehensive benefits package: Health, Dental, Vision, AD amp;D, 401(k), etc.• For Full-Time: Paid holidays paid vacation and personal days

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