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Agent service à la clientèle/ Customer Service Representative - Jobs in Montréal, QC

Domfoam Inc.
Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Agent service à la clientèleSi vous aimez le service à la clientèle et travailler dans un environnement dynamique, ce poste est pour vous!Domfoam est à la recherche d’une personne énergétique pour combler un poste dans sa superbe équipe!Sous la responsabilité du directeur d’usine, cette personne devra prendre en charge le service à la clientèle. Elle utilisera ses compétences en matière de communication et dorganisation pour offrir un service exceptionnel aux clients.Tâches:

  • Répondre aux appels téléphoniques.
  • Faire le suivi des courriels.
  • Assurer le suivi du statut des commandes.
  • Assurer la rétention de la clientèle
  • Faciliter la communication entre la production et le département d’expédition.
  • Travailler en collaboration avec l’équipe du service à la clientèle
  • Autres tâches connexes.
Qualifications:
  • Compétences en informatique
  • Français et anglais parlé et écrit
  • 1 ans d’expérience en service à la clientèle
  • Être axé sur la qualité et la satisfaction du client
Advantages:
  • Assurance collective
  • Stationnement gratuit
  • Stabilité d’emploi
  • Formation sur place
Salaire: $17/hCustomer Service RepresentativeIf you love customer service and working in a dynamic environment, this job is for you!Domfoam is looking for a lively individual to join our fabulous team.Reporting to the Production Director, this individual will be responsible for customer service. They will utilize their communication and organizational skills to deliver exceptional service to our clients.Tasks:
  • Answering incoming calls
  • Following up on emails
  • Creating production reports
  • Verifying the status of orders
  • Ensuring client retention
  • Facilitating communication between the production and shipping departments
  • Other related tasks
Qualifications:
  • Computer skills
  • French & English spoken and written
  • 1 year of customer service experience
  • Focused on quality and customer satisfaction
Advantages:
  • Group Insurance
  • Free parking
  • Employment stability
  • Onsite training
Salary: $17/hAbout Domfoam Inc.:Domfoam Inc. (originally known as Dominion Foam Corp.) was founded in 1963 by a young entrepreneur, Saul Pomerantz. From its humble beginnings operating from a small garage, we have evolved into a major player in the Canadian flexible-foam industry. In 1991, the company was sold to a group of outside investors. Its assets were re-purchased by the Pomerantz family in 2012, which is committed to maintaining the long-term success of the company. We currently manufacture and fabricate a full line of polyurethane foam products primarily for use in the furniture and bedding industries. We also produce re-bonded foam for carpet underlay and other applications.Quick Apply
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