Case Worker, Housing Shortage - Jobs in Montréal, QC

Job Description

Title: Case Worker, Housing ShortageLocation: Montreal, QuebecEmployment status: CasualSalary band: $22.59 to $26.44 /hourThe Canadian Red Cross (CRC), an iconic brand and one of the most inspirational not-for-profit organizations on this planet, is seeking a Case Worker, Housing Shortage to join our team.You have a passion for helping others, and want to work with other dedicated individuals By applying, you are taking a big first step to be part of an exciting organization.At the Canadian Red Cross, we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous Peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace.The Case Worker, Housing Shortage will support the Coordinator, Housing Shortage with temporary lodging for people affected by disasters. They must act in accordance with the Fundamental Principles and mission of the Canadian Red Cross.In this role, you will:

• Deliver services (analyze the needs of people helped by the program, register them, etc.).
• Facilitate access to the available services, such as lodging, food distribution, and personal services, as needed.
• Provide recommendations to improve the services offered to people helped by the program.
• Ensure that people helped by the program understand the terms of the temporary lodging.
• Sign service agreements with suppliers and follow up with administration.
• Ensure that the operation is conducted in accordance with Canadian Red Cross guidelines and standards.
• Identify complex cases, gaps, and errors to forward them to the immediate supervisor.
• Participate in resolving complex cases.
• Report on the progress of cases and activities to the supervisor.
• Keep records up to date in the database, including the forms and documents needed for analysis, and ensure that files are maintained and handled confidentially.
• Archive files related to the operation.
• Perform all other related duties.

What we are looking for:

• A college diploma in a related field and two years of experience in a similar or related position.
• Good computer skills.
• Communication: Be clear, concise, confident, and able to influence others.
• Teamwork: Be useful to the team, be respectful of team members, be available, and build harmonious relationships.
• Calm in a crisis: Do not allow emotions to get in the way, remain professional and positive, and act confidently.
• Priority management: Demonstrate strong organizational, time management, and prioritization skills, and be able to focus, listen, adapt, and meet deadlines.

Working conditions:

• This position requires a satisfactory Canadian criminal record check and vulnerable sector check.
• You must be able to work non-traditional hours.
• You may be required to wear personal protective equipment as part of your duties, depending on the policies and procedures in effect at the Canadian Red Cross.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.#RegularOperationsQuick Apply

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