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Implementation Manager - Jobs in Montréal, QC

Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, Germany, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million employees across 116,000 organizations and more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.Description:Workplace Options is seeking a strong candidate for the Implementation Manager position. This position will be a member of the Implementation Team. In addition to reporting to and working with the Director of Global Implementation, she/he will work closely with team members in Global Products, Service Delivery, Quality, Account Management, Business Development as well as EAP partner and direct client contacts to implement products and services, globally.Responsibilities:

  • Manage international implementations, as assigned to you by the Director of Global Implementation, including US and local market implementations for new clients, new services to existing clients, and new WPO products.
  • Make internal requests for the initiation of platforms and services, including websites, case management system build out, phone lines, data sharing platforms, online counselling platforms, promotional materials, trainings, etc.
  • Communicate internally to ensure all Staff, including Team Leads, impacted by new implementations are trained efficiently
  • In collaboration with the Implementation Team members, manage projects for implementation process improvement, change requests, and management of the organizational records in UCMS.
Benefits
  • Gym Reimbursement
  • Travel Reimbursement
  • Wellness rewards
  • Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life support.
  • Full Benefits Package (Health, Dental & Vision Care) + Paid Time Off
  • Registered Retirement Savings Plan
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