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IT Network Support Technician - Jobs in Montréal, QC

Tech Monkey
Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

We are seeking an IT Network Support Technician to join our team. We are a small IT company with two technicians plus a few outsourced subcontractors/freelancers. We are looking for another technician to subcontract work to. We are seeking someone with the necessary skills and available time to do anywhere from 2-5 jobs a week. Jobs are normally scheduled 2-5 days in advance (of course there are sometimes urgent issues with short notice). We are looking for someone already doing IT freelance and have spare/flexible time in their schedule to accommodate more work. If that is you, then this is a great opportunity for you.The position we are currently looking for is mainly remote-hands for setting up and assisting in troubleshooting network equipment for our end clients.Responsibilities:

  • Resolve issues for clients on-premise at their location.
  • Hands-and-eyes support for installing/troubleshooting routers, switches and sometimes other network gear.
  • Most jobs are scheduled 2-5 days in advance, but there are emergencies that come up so we need someone with a very flexible schedule.
Qualifications:
  • Previous experience in IT, telecom and networking is essential
  • Ability to build rapport with clients (many of our clients weve had for 20 years)
  • Must have experience consoling into Cisco routers/switches and basic knowledge of CLI commands
  • Good troubleshooting and critical thinking skills
  • Positive and professional demeanor
Other details:
  • Must have your own laptop you can use to console into routers for configuration and troubleshooting.
  • Having a reliable vehicle is essential, as work is done on customer premises.
  • Willingness to travel outside of Montreal area (usually once or twice a month, anywhere between Ottawa and Quebec City).
  • Flexibility, as schedules constantly change and some work is required outside normal business hours for clients to avoid downtime.
  • Must be able to communicate in both English (excellent) and French (good)
Job Types: Part-time, FreelancePart-time hours: 5-15 per weekSalary: $35.00-$40.00 per hourSchedule:
  • On call
COVID-19 considerations:All technicians must be fully vaccinated and must show valid proof of vaccination status upon request to enter some customer sites.Application question(s):
  • Do you have experience with Cisco routers and the Cisco IOS CLI
Experience:
  • IT / Network support: 1 year (required)
Language:
  • English (required)
  • French (required)
Licence/Certification:
  • Drivers License (required)
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