Junior Webmaster - Jobs in Montréal, QC

Job Description

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.Position SnapshotBusiness areas: E-commerceJob title: Junior WebmasterLocation: Montreal, QCPosition SummaryWe are looking for a Junior Webmaster that will manage the activities related to daily content on digital networks (business-to-consumer [B2C], business-to-business [B2B] websites and mobile apps).A day in the life of Junior Webmaster:Contribute to e-commerce activities in the market:

• Support activities for e-commerce campaigns (configuration, testing and launch), including seasonal campaigns, and optimize website content to achieve business objectives.
• Ensure the consistency, optimization and relevance of the customer journey on all e-commerce platforms (computer, site and mobile app).
• Manage digital resources and complex HTML/CSS content to support global and local campaign activities, ensuring that the B2B and B2C sites reflect the most relevant practices, features and content.
• Liaise with all business and IT stakeholders to ensure that all digital content is up to date, relevant and consistent with the brands global guidelines, security, content and business practices

Optimize the user experience:

• Coordinate with the e-commerce team to guarantee a seamless experience and maximize the purchase process on all platforms.
• Build on e-commerce knowledge and analytical data and ensure compliance with optimization standards and guidelines to optimize conversion rates and objectives.
• Leverage operational knowledge and best practices on a global scale to influence the optimization of the online customer journey and purchase sequences during campaigns.
• Plan and supervise the implementation of e-merchandising activities in collaboration with the teams in charge of performance and user experience.
• Guarantee excellence in performance and B2C and B2B customer experience by assessing and optimizing e-commerce networks (mobile and desktop) in the areas of research, e-merchandising, catalogue management and customization, as well as content, services and brand compliance.

Monitor day-to-day activities:

• Coordinate with the e-commerce specialists on the planning and launch of website and mobile app campaigns.
• Keep an updated calendar of sales events for the website and mobile app and share it with the teams concerned.
• Ensure a responsive and smooth user experience for all digital stores in accordance with the guidelines established by head office with respect to the brand, e-commerce and customers.
• Conduct website and application tests with IS/IT stakeholders to guarantee problem-free functioning when new features are introduced.
• Identify potential operating issues and platform regressions, forward them to IS/IT and monitor correction. Know how to prioritize malfunctions based on the impact they have on users.

What will make you successfulIn a successful candidate, we are looking for:

• Diploma relevant to the field of web and e-commerce
• At least one year of experience in e-commerce and website maintenance using a content management system (CMS)
• Use of at least one content management system (CMS)
• Ability to perform tasks that require concentration and rigor in a software with a complex interface
• Basic knowledge of HTML, CSS languages
• Basic knowledge of good practices in organic referencing (SEO), an asset
• Basic knowledge of good accessibility practices (WCAG), an asset
• Very good organizational skills to perform multiple tasks in parallel
• Good management of time, stress and deadlines
• Both autonomous and very comfortable working in a team
• Want to learn and develop technical knowledge on the web
• Interest and curiosity for everything related to the web and mobile applications, an asset
• Bilingualism (English / French)
• Work experience with creative agencies (writing briefs), an asset
• Use of Google Analytics and Photoshop, an asset

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting ecommerce career you’ve always wanted.What you need to knowWhat can we offer in return Great benefits you’d expect from a business the size of Nestlé including a comprehensive total rewards benefits package including Health and Dental benefits that start on day one as well as a Company matched retirement savings plan, Excellent training and development programs as well as opportunities to grow within the company. We will be considering applicants as they apply, so please don’t delay in submitting your application.Nestlé is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.Quick Apply

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