Open Source Community Facilitator, GTFS - Jobs in Montréal, QC

Job Description

What we doImagine you live in Montreal, you are about to go to work. Too many service interruptions on the Orange line lately and it seems like your bus is never on time, so you want to know if you need to leave earlier than usual. You take out your smartphone to check your favorite mobility app. What are my options to get to my destination Mobility data standards are a fundamental part of the puzzle to give you the information in a travel planning application to get you from point A to point B.The data behind that traveler information is the language in which the information is processed and transmitted. We believe high quality trip planning apps require standardized high quality data, and this is why MobilityData creates, facilitates and influences the collaboration space with international stakeholders to support and accelerate the development of two international data standards: the General Transit Feed Specification (GTFS) for public transit passenger information, and the General Bikeshare Feed Specification (GBFS).Where the GTFS Open Source Community Facilitator comes in...Hundreds of millions of public transit passengers around the world rely on apps to get information on how to get around. These apps and transportation providers rely on data standards to structure and exchange this information on things like subway routes, bus schedules, network disruptions, fares, and many other useful pieces of passenger information. GTFS is the open standard in broad use by transit agencies like New York MTA, Tokyo Metro, and Paris RATP among several thousand other agencies, to get information to their passengers via apps like Apple Maps, Google Maps, Transit, and Moovit. MobilityData is working to improve the usability of GTFS. Our work on Public Transit Data Specifications involves structuring discussions to move standardization efforts forward, primarily through the online GTFS community of transit agencies, technology vendors, and consumer applications on GitHub (github.com/google/transit (https://github.com/google/transit)) and Slack.What you will doAs an Open Source Community Facilitator, you will be the host of a community of stakeholders working to standardize data. Youll be tasked with making sure the space is welcoming and the group can move forward in improving the standards for travel information.You will take an active role in consensus building with our stakeholders on GitHub and through roundtable discussions. Within MobilityDatas ecosystem, this position is under the supervision of the community lead and does not have a manager profile. You will be collaborating mostly with a team of a Product Manager and a Data Analyst to move data specifications forward making it easier for transit agencies to get information on their services to the traveling public.

• Community Management on GitHub (25%)
  • Be responsive to all questions and comments on the Specifications GitHub repository.
  • Create a predictable cadence of response and interaction.
  • Foster a welcoming climate that encourages collaboration amongst contributors.
• Advocate for User Needs (50%)
  • Identify needs to optimize the governance and processes used to improve the spec and support adoption.
  • Draft requirements briefs for specification change proposals and technical documentation.
  • Assist your development team by collaborating on product research efforts, specifically by supporting user interviews.
  • Collaborate with other staff in the product area to build and implement a shared strategy.
• Facilitation during extension efforts (25%)
  • Build consensus through Github and Slack conversations and roundtable discussions.
  • Conduct technical discussions and presentations.

Who you are

• Curious. Impact-driven. Collaborative. Flexible. Open. Go-getter.
• Experienced. You have 4+ years experience in digital community or facilitation work. You know your way in open online community governance (e.g. Wikipedia, Stackexchange, open source software, etc.).
• Qualified. You possess a certification from a digital facilitation training program and have a Bachelors degree or comparable professional experience.
• Communicative. You have excellent written and verbal communication skills in English.
• Organized: you can find, follow up and track tasks and results. You can find and share information with collaborators.

If you mostly recognize yourself in this section, we strongly encourage you to apply even if you dont feel you tick all the boxesAbout the position

• Full time, 40h/week
• Permanent
• Location: Ideally, you would be located in an Eastern region-friendly time zone (For example, provinces of Quebec and Ontario or from the state of New York), as most of the job is remote, with quarterly in-person team meetings likely in Montreal, and potential additional business trips
• Perks and benefits:
  • Open-minded and inclusive team that values diversity
  • 4 weeks of yearly vacation and additional paid time off: 5 sick days, 5 days of parental obligation, bereavement, parental leave top up, etc.
  • Health insurance premiums paid up to 90% by the employer
  • Virtual health care service
  • Compensations for your public-transit and shared-mobility passes, home office material and for coworking space.

What to expect after you apply

• Applications will be collected until September 26th, 9am EST or until the ideal candidate has been found.
• All candidates should be contacted in the 4 weeks after applications are closed, whether the application is moving forward or not.
• Our hiring process is usually spread out over 2 to 3 weeks, and includes: 1 test, 2 interviews, reference check and possibly additional evaluations if required for the position.

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