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Quality Assurance Manager -TELUS Health - Jobs in Montréal, QC

TELUS
Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Location:Montreal, Quebec, CA Quebec, Quebec, CA Vancouver, British Columbia, CA Moncton, New Brunswick, CA Calgary, AB, CA Rimouski, Quebec, CA Toronto, ON, CA Gatineau, Quebec, CA Halifax, Nova Scotia, CAReq ID: 26298Jobs by Category: HealthJob Function: Engineering & DevelopmentStatus: Full TimeSchedule: RegularDescriptionJoin our team and what well accomplish togetherThe Quality Assurance (QA) Manager will oversee the activity of the quality assurance automationdepartment and staff, developing, implementing, and maintaining a system of quality and reliabilitytesting for the organization’s products and/or development processes.Supervisory Responsibilities:

  • Hires and trains quality assurance staff.
  • Oversees the daily workflow and schedules of the department.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
  • Develops, implements, and manages processes to ensure that products meet required
  • specifications for quality, function, and reliability prior to delivery.
  • Drive QA automation strategies and technologies
  • Identifies and sets appropriate quality standards and parameters for products.
  • Communicates quality standards and parameters to QA team, product development team, and
  • other appropriate staff.
  • Coordinates product testing processes.
  • Participates in product testing.
  • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems
  • recur in multiple products; recommends and facilitates solutions to these issues.
  • Reviews client, customer, and user feedback.
  • Maintains compliance with federal, provincial, local, and organizational laws, regulations,
  • guidelines, and policies.
  • Performs other duties as assigned.
QualificationsWhat you bringRequired Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software.
Education and Experience:
  • Bachelor’s degree in Business, Engineering, or field related to the products being developed required.
  • Three to five years of experience in related field required with supervisory experience a plus.
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
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