Relocation Program Advisor - Jobs in Montréal, QC

Job Description

Title: Relocation Program AdvisorLocation: MontrealEmployment Status: Temporary full-time (5 months)Hourly Rate: $35.07The Canadian Red Cross (CRC) – one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of Canada’s Best Employers 2022 - is seeking a Relocation Program Advisor to join the team.We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.Reporting to the Director of Projects, Programs, and Operational Development, the Relocation Program Advisor acts as an advisor within the department. They ensure that the operational standards for interim housing are maintained and established within the CRC-Québec. The relocation advisor is deployed during response operations to lead the team in charge of supporting the beneficiaries in their relocation.In this role, you will:Responsibility 1 – General management

• Ensure the quality of the services provided and compliance with CRC-established standards and procedures in Quebec.
• Coach, guide and support the employees/volunteers under their direct supervision.
• Facilitate team meetings with the personnel and attend operations coordination meetings.
• Provide requested statistics.
• Work together with the emergency management personnel to develop the program and documentation;
• Establish and implement harmonized work methods with their work team.
• Help maintain a healthy and safe work environment.

Responsibility 2 – Development of the interim housing project

• Develop management and control tools for establishing and maintaining interim housing.
• Develop, write, and update the documentation and work tools intended for the staff and volunteers of the Emergency Management Department responsible for operationalizing interim housing development within the Red Cross team.
• Liaise with the legal and procurement departments.
• Establish and ensure the smooth operation of the Temporary Relocation Program for beneficiaries in keeping with the government’s financial assistance program (MSP).
• Oversee the development of training content for volunteer.
• Apply the national standards and procedures pertaining to the relocation program and ensure that they are followed.

Responsibility 3 – Emergency operations

• Be an active member on one of the disaster response teams.
• Work with the members of the Emergency Management Team to develop and implement plans for being ready to respond in emergencies.
• Implement and regularly update the various components of the Red Cross’s assistance program to respond appropriately to the needs of the people targeted by the recovery program.
• Liaise with the other assistance providers to promote maximum coverage of needs.
• Ensure that the services delivered comply with the established standards and procedures.
• Attend operational debriefing sessions.

Responsibility 4 – Interim housing advisory resource

• Act as an advisory resource for the staff.
• Ensure that employees and volunteers have the information and resources for performing their duties effectively.
• Communicate any issues and/or suggestions with the aim of improving the quality of operational processes.
• Ensure that service agreements with suppliers are in place.
• Maintain an up-to-date list of partners, city contacts, agencies, and others.
• Compile and submit statistical reports according to the established schedule.
• Prepare leases.

What we are looking for:

• University degree in a relevant related discipline; any combination of training and experience deemed relevant may be considered.
• Five (5) or more years of relevant, recognized experience in the field of emergency preparedness (response services, emergency management, recovery).
• Work experience in running a committee.
• Strong oral and written communication skills (bilingualism English/French).
• Experience as a Red Cross volunteer in emergency management, especially as a leader/supervisor, is an asset.
• Understanding of the CRC’s role in emergency response, relief and recovery is an asset.
• Excellent skills in working with software tools (databases, Office suite) required.
• Excellent knowledge of and practical experience with a client database (EMIS an asset).

Working conditions:

• Position based in Montreal.
• Work performed mostly in an office environment or remotely.
• Travel within the province and across Canada may be part of the job duties.
• Potential for responding in disaster areas and in difficult, unstable (environmentally, physically, socially, etc.), and uncomfortable conditions (noise, odor, smoke, moisture, vulnerable people).
• Possibility of having to lift emergency equipment weighing up to 20 kg during preparation activities and a response.
• Possibility of responding during unusual hours (i.e., late evenings or weekends) and putting in long work hours in a demanding context.
• Possibility of being “on call” as per the established schedule.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
• Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

This position is open until filled, however qualified applicants are encouraged to apply as soon as possible. Qualified applicants who apply after the selection process has started, may be held for a second review if needed OR reviewed for alternative roles. We appreciate the time and effort it takes to apply and thank you in advance.If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.Quick Apply

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