Social Media & Digital Marketing Coordinator - Jobs in Montréal, QC

Job Description

Here we GROW AGAIN!! Calling out to all experienced Social Media and Engagement Coordinator’s out there who are looking to progress their career in the Food industry. Look no further! Dana Hospitality is a Canadian owned food service provider that focuses on making culinary creations from scratch using fresh local ingredients. We are passionate about the whole foods and ingredients we select, and the suppliers we chose. You will want to work for Dana because we have developed an industry reputation for exceptional cuisine and excellent customer service.We are looking for a Social Media and Engagement Coordinator to join our team in Montreal, QC at our McGill unit. This is a pivotal role within our team and the successful candidate will be looking to build engagement with our customers while sharing what makes Dana unique in the culinary industry.As our Social Media Coordinator you will be responsible for…

• Running the social media accounts for our Dana – McGillUniversity unit, which can include Twitter, Facebook, Instagram, Snapchat, and any other applicable social media platforms for the café, residence, and quick service locations
• Attend client meetings
• Work with members of the Dana team (both locally and remotely) to collect and create social media content to populate the applicable handle with engaging, relevant, and value-added material
• Creating brand awareness and engagement with guest’s using messaging that maintains and promotes the Dana brand behaviours of create, relate, and innovate
• Act as a student liaison; gauging customer satisfaction, and collecting feedback and ideas
• Working with the unit staff as well as operation support to understand unit goals and how social media can play a part in achieving said goals
• Respond to questions, inquiries, and suggestions on our handles to meet corporate customer service and satisfaction requirements
• Promoting marketing initiatives and providing various reports to highlight areas of strength and potential areas for further development
• Taking pictures and documenting events/processes to be used in future promotional pieces
• Gauging customer response to café offerings and respond to customer inquiries while maintaining the “voice” of Dana
• Ad-hoc projects that relate to the Dana social media and café team
• Create and analyze reports and analytics regarding digital and social medical engagement and share findings and suggestions with the McGill Communications & Marketing team

We are looking for someone who has...

• Experience working in social media engagement, with knowledge of various social media platforms.
• Organized with a high attention to detail, and comfortable working in a fast-paced environment with shifting priorities
• Personable and engaging, quick to make friends and build positive relationships
• Strong awareness of campus social life, culture, and what engages students
• Curiosity and passion surrounding food, and the customer experience
• Ability to communicate effectively in verbal and written English and French
• Experience in graphic design programs (i.e. Photoshop, InDesign) as well as Photography and mobile apps
• Ability to spontaneously create polished content with mobile devices or future use on other social medial platforms

In return Dana will reward you for your hard work with…

• Company supplied uniforms and the opportunity to enjoy delicious subsidized meals (aligned to unit specific meal policies)
• The opportunity to learn from industry professionals while working in an environment that promotes teamwork
• Have the chance to further your career with a growing company in a fast-paced industry

Apply today...If you are looking for an opportunity to love what you do while working with a great team reply to this posting with a copy of your resume. Learn more about Dana Hospitality by visiting our website, www.danahospitality.ca.Dana Hospitality is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted. Dana would like to hear from all interested candidates; workplace accommodations for those with disabilities are available throughout the recruitment process and the duration of employment. Further information, including how to reach us should an accommodation be required, can be found on our website.BehaviorsPreferred

• Team Player: Works well as a member of a group
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic: Shows intense and eager enjoyment and interest

MotivationsPreferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help

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