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Support Analyst - Jobs in Montréal, QC

Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job Title- Support AnalystJob Duration- Full TimeJob Role - HybridJob Location- Montreal

  • We are looking for a talented Support Analyst. This is a permanent position. The work is hybrid and the applicant must live in the Montreal area. Beautiful technologies and nice challenge are waiting for you.
  • Responsible for applications used by traders, sales and middle office on the trading floor.
  • Responsibility includes software releases, configuration and support of all production system components and infrastructure.
  • Support and maintain software applications, build systems, own related processes and deliver frequent releases with high quality.
  • Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.
  • Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.
  • Partner with global development and application support teams in New York, Chicago, Montreal, Paris, Sydney, London, Bangalore and Hong Kong. Work in follow-the-sun model.
  • Extensive interaction is expected with traders, sales, supports and quants.
  • Gaining in-depth exposure to both
Technical Skills:
  • Comfortable working on UNIX / Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc).
  • Experience working with relational and no-relational databases, good SQL skills.
Competencies:
  • Energetic, self-directed and self-motivated, able to build and sustain long-term relationships with business and colleagues.
  • Ability to solve problems with a keen eye for details; a strong desire to learn and contribute solutions and ideas to the team.
  • Exceptional analytical skills, able to apply knowledge and experience to propose creative, value driven viable solutions.
  • Self-directed, independent and comfortable in a fast paced, ambiguous and matrix environments.
  • Can manage multiple tasks and use judgment to prioritize and escalate to achieve desired outcomes.
  • Strong verbal and written communication skills.
Qualifications:
  • Support or Devops experience across all stages (inception, analysis, design, runtime, maintenance and support).
  • Knowledge on Capital Market and Investment Banking Activities
  • Desired 3+ years’ experience in financial services industry.
Job Types: Full-time, PermanentBenefits:
  • Dental care
  • Extended health care
  • Paid time off
Schedule:
  • 8 hour shift
Ability to commute/relocate:
  • Montréal, QC: reliably commute or plan to relocate before starting work (required)
Application deadline: 2022-07-03Quick Apply
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