Voice Surveillance Officer - Jobs in Montréal, QC

Job Description

VOICE SURVEILLANCE OFFICER (JOB NUMBER: GM-042022-EML-002)At BNP Paribas Canada, it is our employees which make the difference... Our 75 nationalities are part of our diversity!Do you like challenges, a structured framework, the prospect of optimizing and innovating You are known for your originality and want a certain freedom to think while sharing your knowledge and ideas... Come help us contribute to the growth of our Canadian platform!You will benefit amongst other things from:

• Access to social volunteer and recreational programs, via our many Employee Resource Groups (ERGs)
• Opportunities for career development through active internal mobility and our innovative training program: Canada Academy
• A brand new workspace, flexible, comfortable and easily adaptable to your needs: remote work opportunities, standing desks, innovation lab., open meeting rooms and spaces

Business Overview:Global Markets is BNP Paribas’ capital markets business within the Corporate & Institutional Bank (CIB), delivering solutions across asset classes, and industry-leading services for clients including Institutional, corporates, private banks and retail distribution networks.Global Markets encompasses seven global business lines; G10 Rates, Equity Derivatives, Forex & Local Markets, Commodity Derivatives, Credit, Prime Solutions & Financing and Primary Markets, helping their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk.Global Markets is made up of over 3,700 staff globally based in EMEA, the Americas and Asia Pacific, with the main trading floors located in London, Hong Kong, New York, Paris, Singapore and Tokyo.In response to regulatory requirements, BNP Paribas has established a First Line of Defense Surveillance function within Global Markets (GM) business reporting into Chief Conduct and Controls Office (CCCO). GM CCCO is part of Global Markets FO, but independent from the Business and is also part of the 1st Line of Defense. The FOCS (Front Office Control & Surveillance) team monitors

• Trading & Sales business activity and Electronic and Voice Communications, with the objective of deterring, detecting, and preventing Conduct Risk breaches
• Developing automated tools for monitoring and performing customized data analytics
• Escalating potential issues and resolving satisfactorily
• Developing systems capabilities and customizing new systems to meet firm expectations

The team is quite unique in the industry and has proved efficient in identifying potential conduct risk to BNPP managers. The team can easily follow market events and work with FO management by being located close to the trading floor.Responsibilities:

• Review Voice and E-communications of bank employees for adherence to firm and regulatory rules and requirements.
• Detect, review and report potentially suspicious activities.
• Conducting both routine and special inquiries as required or requested.
• Working with FOCS (Front Office Conduct and Surveillance) managers to resolve instances of apparent breaches of firm and regulatory rules
• Proactive and timely escalation of issues to the Monitoring Manager
• Provide day-to-day assistance and support to the regional Surveillance teams
• Ensure that relevant procedures, systems and controls are up to date and effective, and to identify / facilitate remedial action where necessary
• Assist in preparing management information and reporting regarding surveillance and monitoring activities
• Assist in the enhancement of existing processes and develop new processes for identifying instances of Market Abuse and breaches to Conduct of Business and Exchange rules etc.
• Ensure the use of workflow investigation tools
• Contribute to the set-up, implementation and operation of risk prevention tools
• Contribute to the implementation of Regulatory, Group and CIB standards against money laundering, fraud, corruption, terrorism, etc.
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to Compliance policies and procedures as issued from time to time.

Minimum required qualificationsConduct

• Excellent interpersonal and communication skills with management and transversal functions
• Adaptability
• Be a role model, supporting and fostering a culture of good Conduct
• Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks
• Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure

Market, Product and Business Experience

• Knowledge of the capital markets
• Knowledge of trading and business terminology is a significant advantage
• Strong organizational skills – ability to multitask and prioritize based on potential impact
• Capacity to analyze issues, synthesize findings and communicate them in an effective manner
• Proven ability to work autonomously

Technical Skills

• Advanced knowledge of Excel
• Ability to organize data sets
• Generally comfortable and adept at learning and using technology tools
• PowerPoint/presentation skills

Language Skills

• Proficiency in French and English required
• Spanish, Portuguese or other languages a plus

Preferred qualifications:

• Capital Markets, Risk Management or Compliance experience a plus
• 1-7 years Surveillance / Compliance/ Risk Management experience within a financial services/securities environment helpful

Other qualifications:

• Project management experience a plus

About BNP ParibasWith more than 200,000 employees in 72 countries, the Group serves nearly 32 million individual customers and 850,000 professionals, entrepreneurs, SMEs and large companies. BNP Paribas is a leading bank in the euro zone and a leading international banking player.Did you know In 2019, BNP Paribas named World’s Best Bank for Corporate Responsibility 2019About BNP Paribas in CanadaWith more than 900 employees, BNP Paribas Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.A recruitment policy that promotes equality and diversity:BNP Paribas is an equal opportunity employer. BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, and other protected status (Employment Equity Act).Part of BNP Paribas dedication to diversity, multiculturalism and inclusion is clearly reflected on how we believe and live diversity and inclusion all together. As such, one of BNP Paribas’ initiatives is hosting Employee Resource Groups (ERGs) which are focused on equality of gender, sexual orientation and learning from other cultures.We can assist with access to job offers for people with disabilities who may be unable to use our career site - please contact us by email canada_recrutement@ca.bnpparibas.com or by phone on 514-285-6000Want to know more about the BNP Paribas Grouphttps://group.bnpparibas/en/group** Only selected applications that meet the requirements of the role will be contacted **Primary Location: CA-QC-MontréalJob Type: Standard / PermanentJob: OPERATIONAL EFFICIENCY TRANSFORMATION AND BUSINESS ANALYSISEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 5 yearsSchedule: Full-timeQuick Apply

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